Plant IT Site Manager - Charlotte, United States - Workday
Description
Are you inspired by "what's next"? So are we.When you join the Albemarle team, you contribute to a better tomorrow.
You will play a role in powering many of the world's largest and most critical industries, from energy and communications to transportation and electronics.
We are putting innovation to work to improve people's lives and we want YOU to be a part of it.
Job DescriptionJob Title:
Plant Site IT Manager
Department:
Information Technology
SUMMARY
At Albemarle, IT support for a manufacturing site follows industry standard ITIL support level hierarchy concepts.
This is an on-site, "boots on the ground" level role that m anages and coordinates the complete range of IT services and IT service providers in the designated site(s).
The set of IT services include devices, infrastructure, mobility, telecommunications, local infrastructure operations, data management, conferencing facilities, incident/request fulfillment management, and physical security to meet site's business requirements.
The IT Site Manager has thorough knowledge of hardware, software, data communications, IT change management practices, and end user support.
The position requires significant experience in managing the delivery of technical services, project management experience in technical infrastructure areas, and coaching and people management of site IT technicians.
This position will initially work with project and support teams out of Charlotte to help with the design of the manufacturing site's IT infrastructure.
Preferred candidates have experience in a manufacturing and/or chemical processing environment.
Position reports to the Regional GSS IT Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Support site IT infrastructure, network (wired/wireless), servers, audio visual and end user compute needs
Primary contact with site business and manufacturing leadership to define and prioritize IT service requirements
Work with customers and vendors to deliver on special projects and meetings
Accountable for SLA/OLAs with Incident and Request Fulfillment
Manage timely and effective communications across business managers, IT Leadership, and service providers when service goes wrong
Follow project management methodology and manages local project resources to meet requirements, deadlines, and responds to unexpected events
Ensure that design and selection of new site specific solutions are in alignment with corporate IT strategies and policies.
Conduct architecture/security reviews through PMO processes.
Hire, train, and evaluate site IT technicians to deliver IT services effectively and efficiently
Understand and communicate IT strategy to IT team
Ensure adherence to established corporate strategies, standards and policies
Provide metrics tracking of operational performance and quality of services
Participate in troubleshooting, capacity planning and analysis, performance analysis, postmortem
Weekly verbal communications with IT leaders and service providers in region
Partner with Service Owners to enable continuous improvement of IT Services and Centers of Excellence
Knowledge, skill and experience requirements
Bachelor degree in computer science or related IT disciplines
Minimum of 5-10 years IT experience
Minimum 5 years managing professional resources and service providers
Strong, demonstrated project management skills
Good presentation and communication skills
Experience working with C-level executives
Ability to influence and sell ideas to business and IT leadership team
Must be able to learn quickly and adapt to changes in a fast-paced environment
Ability to manage multiple competing tasks/demands
Understanding of system security practices and responsibilities
Relevant IT certifications in networking, security, etc.
Choose to unlock your full
POTENTIAL
. Apply today.
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