- Partner with merchandising, sales, and customer insights to develop a deep understanding of the facilities business, including customer wants and needs, pain points, product offerings, and solutions.
- Develop and implement lead generation activity to capture, nurture, and win new facilities and breakroom buyers.
- Define/execute coordinated sales and marketing strategies to grow share from active buyers.
- Review and evolve tactics based on areas of opportunity.
- Partner with sales operations teams to activate seller actions in coordination with marketing efforts.
- Prioritize initiatives based on business impact.
- Partner with sales team to ensure sales tools are relevant and coordinated with other campaign messaging.
- Create a pipeline of testing and learning, with clear goals and actions based on test results.
- Oversee the tactical execution of plans, ensuring flawless execution.
- Drive development of measurement plans/KPIs in partnership with customer analytics. Drive post-campaign analysis and action plan.
- Manage marketing budget for facilities and breakroom marketing.
- Experienced, results-oriented, and customer-centric B2B sales and marketing professional with the ability to drive strategy using customer insights and transactional data.
- Demonstrated strategic thinking and creative problem-solving activities.
- Team-orientation, with an affinity for influencing and working across functions in a dynamic, often-changing environment.
- Strong leader; able to keep initiatives moving on time, on budget, and with attention to detail.
- Ability to foresee and prevent problems in advance and fix any issues quickly.
- Excellent oral and written communication skills and strong interpersonal skills.
- Strong analytical skills; able to articulate the most important business questions and develop recommendations and action plans based on data.
- 8+ or more years of strategic planning and sales/marketing experience
- Bachelor's Degree preferably in Marketing or Communications
- Previous experience in B2B sales and marketing
- Previous experience with marketing in a facilities or manufacturing-related industry
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more
- Work location: Framingham, MA hybrid requires 3 days onsite per week.
-
Manager, Customer Marketing
2 weeks ago
Nhcchq Framingham, United StatesFramingham, MA | posted: September 21, 2023 · About the job · Staples is business to business. You're what binds us together. · Our marketing team is charged with an important task – sharing our Staples story. We use customer data and analytics to help us understand and improve ...
-
Manager, Customer Marketing
2 weeks ago
Staples Framingham, United States**Staples is business to business. You're what binds us together.** · Our marketing team is charged with an important task - sharing our Staples story. We use customer data and analytics to help us understand and improve our customers' experiences, drive customer retention and en ...
-
Program Manager, Customer Marketing
6 days ago
Staples Framingham, United StatesStaples is business to business. You're what binds us together. · Our marketing team is charged with an important task – sharing our Staples story. We use customer data and analytics to help us understand and improve our customers' experiences, drive customer retention and encour ...
-
Senior Manager, Customer Marketing
1 week ago
Staples Framingham, United StatesStaples is business to business. Youre what binds us together. · Our marketing team is charged with an important task sharing our Staples story. We use customer data and analytics to help us understand and improve our customers experiences, drive customer retention and encourage ...
-
Sr Manager, Customer Marketing
1 day ago
Staples Framingham, United StatesStaples is business to business. You're what binds us together. · Our marketing team is charged with an important task - sharing our Staples story. We use customer data and analytics to help us understand and improve our customers' experiences, drive customer retention and encour ...
-
Senior Manager, Customer Marketing
1 day ago
Staples Framingham, United StatesStaples is business to business. You're what binds us together. · Our marketing team is charged with an important task – sharing our Staples story. We use customer data and analytics to help us understand and improve our customers' experiences, drive customer retention and encour ...
-
Sr Manager, Customer Marketing
1 day ago
Staples Framingham, United StatesPartner with merchandising, sales, and customer insights to develop a deep understanding of the facilities business, including customer wants and needs, pain points, product offerings, and solutions. Develop and implement lead generation activity to Marketing, Manager, Customer, ...
-
Sr Manager, Customer Marketing
2 weeks ago
Staples Framingham, United StatesJob Description · Staples is business to business. You're what binds us together. · Our marketing team is charged with an important task - sharing our Staples story. We use customer data and analytics to help us understand and improve our customers' experiences, drive customer ...
-
Customer Marketing Manager
3 weeks ago
Staples Framingham, United StatesStaples is business to business. Youre what binds us together. · Our marketing team is charged with an important task sharing our Staples story. We use customer data and analytics to help us understand and improve our customers experiences, drive customer retention and encourag ...
-
Customer Marketing Manager
3 weeks ago
Staples Framingham, United StatesStaples is business to business. You're what binds us together. · Our marketing team is charged with an important task – sharing our Staples story. We use customer data and analytics to help us understand and improve our customers' experiences, drive customer retention and encour ...
-
Program Manager Dotcom Customer Marketing
3 weeks ago
Staples Framingham, United States Paid WorkStaples is business to business. You're what binds us together. · Our marketing team is charged with an important task – sharing our Staples story. We use customer data and analytics to help us understand and improve our customers' experiences, drive customer retention and encour ...
-
Customer Marketing Manager
6 days ago
Arrowmac Pawtucket, United StatesDo you thrive at the intersection of shopper insights, program execution, and cross-functional collaboration? Are you passionate about the toy and game industry and ready to champion our client's success in the grocery and drugstore channels? · If so, we have the perfect opportun ...
-
Director of customer marketing
1 week ago
Dynatrace Waltham, United StatesCompany Description · Dynatrace exists to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automat ...
-
Customer Relationship Marketing
3 days ago
Eaton Vance Boston, United StatesMorgan Stanley Investment Management ("MSIM") is a global investment manager with over 40 years of history delivering innovative investment solutions across public and private markets worldwide. We have $1.4Tn of AUM with professionals located across 21 countries, with a proven l ...
-
Customer Marketing Manager
3 weeks ago
Tulip Interfaces Somerville, United StatesTulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implem ...
-
Customer Marketing Manager
2 weeks ago
Tulip Interfaces Somerville, United StatesTulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implem ...
-
Customer marketing manager
1 week ago
Arrowmac Pawtucket, United StatesDo you thrive at the intersection of shopper insights, program execution, and cross-functional collaboration? Are you passionate about the toy and game industry and ready to champion our client's success in the grocery and drugstore channels? · If so, we have the perfect opportun ...
-
Customer Service and Marketing
1 week ago
mokeefe's Company Attleboro, United StatesJob Description · Job DescriptionWe are looking for qualified Customer Service Representatives (CSR) for call handling and service order administration. As part of small back-office operation, you will be working with a team of administrators that oversees the delivery of certain ...
-
Sr. Director of Customer Marketing
4 days ago
Dynatrace Waltham, United StatesJob Description · Job DescriptionCompany Description · Dynatrace exists to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provid ...
-
Senior Customer Marketing Manager
1 week ago
Sloan Andover, United StatesReq ID: 11225 · Sloan · is the world's leading manufacturer of commercial plumbing systems and has been in operation since 1906. We are at the forefront of the green building movement and provide sustainable restroom solutions. We manufacture water-efficient products including ...
Senior Manager, Customer Marketing - Framingham, United States - Staples
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Staples is business to business. You're what binds us together.
Our marketing team is charged with an important task – sharing our Staples story. We use customer data and analytics to help us understand and improve our customers' experiences, drive customer retention and encourage brand loyalty. Our team is diverse, with skillsets and responsibilities ranging from graphic design, content creation and performance marketing to internal communications and loyalty & rewards programs. We work together to provide expertise and guidance, so that the Staples brand is well represented in all areas.
What you'll be doing:
What you bring to the table:
What's needed- Basic Qualifications:
What's needed- Preferred Qualifications:
We Offer: