- Respond and resolve customer requests by providing fast, efficient, and friendly customer service
- Utilize ticket management system to enter, document, track, resolve, and close user ticket issues
- Manage time and workload to meet predetermined service levels
- Create and maintain a central repository for technical advice and solutions
- Perform appropriate diagnostics and interact with technicians (Tier 2 & Tier 3) across multiple disciplines
- Provide technical support with proficiency with Windows Operating Systems (OS) to troubleshoot and resolve issues
- Communicate technical advice and solutions for network systems, software applications assistance, automatic data processing support, hardware exchange, and repair service support
- Support multiple clients on-site and remote through customer service professionalism and insight
- Troubleshoot network and connectivity issues, locating Internet Protocol (IP) or Transmission Control Protocol (TCP)/IP addresses, identifying physical and virtual server issues, and supporting remote customers
- Perform other related duties as assigned
- High School Diploma
- Ability to obtain and maintain a Moderate Risk Background Clearance Minimum Background Investigation (MBI)
- Must be authorized to work for any employer in the US
- Previous experience working on a Help Desk
- Active Moderate Risk Background Clearance Minimum Background Investigation (MBI) or equivalent
- Prior work experience with the Department of Veterans Affairs (VA)
- Current VA Clearance is preferred
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Business Support Technician
6 days ago
State of Colorado Pueblo, United StatesBusiness Support Technician (Technician IV) - Pueblo · Print ) · Apply · Business Support Technician (Technician IV) - Pueblo · Salary · $53, $61,356.00 Annually · Location · Pueblo, CO · Job Type · Full Time · Job Number · HAA /24 · Department · Department of Transportation · Di ...
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RSC2, Inc. Pueblo, United StatesJob Type Full-time Description Founded in 2009, RSC2, Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore, Maryland. RSC2 provides breakthrough expertise, support services, and technologies to make operations, p ...
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Project Manager for Supply Engineering
2 days ago
Titan Industries Pueblo, CO, United States Freelance**Your tasks depending on the area of application**: · - Planning and conception of building services systems in the industrial sector (e.g. refrigeration and air conditioning systems, ventilation and control systems) · - Preparation of offers · - Monitoring of plant construction ...
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Travel Surgical Technician
3 days ago
Host Healthcare Pueblo, CO, United StatesHost Healthcare is seeking a travel Surgical Technician for a travel job in Pueblo, Colorado. · Job Description & Requirements · Specialty: Surgical Technician · Discipline: Allied Health Professional · Start Date: 06/10/2024 · Duration: 13 weeks · 40 hours per week · Shift: 8 ho ...
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Travel Surgical Technician
2 days ago
Host Healthcare Pueblo, United StatesJob Description · Host Healthcare is seeking a travel Surgical Technician for a travel job in Pueblo, Colorado. · Job Description & RequirementsSpecialty: Surgical Technician · Discipline: Allied Health Professional · Start Date: 06/10/2024 · Duration: 13 weeks · 40 hours per wee ...
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Registered Behavior Technician
1 week ago
Ayer Shirley School District Pueblo West, CO, United StatesATX Learning is seeking a qualified Registered Behavior Technician (RBT) to join our team and contribute to creating an inclusive and supportive learning environment. · Position: Registered Behavior Technician (RBT) · Location: Pueblo West, CO · Type: Full-time/Part-time · Respon ...
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Registered Behavior Technician
1 week ago
Ayer Shirley School District Pueblo, CO, United StatesATX Learning is seeking a qualified Registered Behavior Technician (RBT) to join our team and contribute to creating an inclusive and supportive learning environment. · Position: Registered Behavior Technician (RBT) · Location: Pueblo, CO · Type: Full-time/Part-time · Responsibil ...
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Staff Pharmacist FT
1 week ago
CVS Pharmacy, Inc. Pueblo, United StatesAs a Staff Pharmacist, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing your Staff Pharmacist, Pharmacist, ...
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Travel Surgical Technician
2 days ago
TotalMed Allied Pueblo, CO, United StatesTotalMed Allied is seeking a travel Surgical Technician for a travel job in Pueblo, Colorado. · Job Description & Requirements · Specialty: Surgical Technician · Discipline: Allied Health Professional · Start Date: 06/10/2024 · Duration: 13 weeks · 40 hours per week · Shift: 8 ho ...
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Travel MRI Technologist
3 days ago
TotalMed Allied Pueblo, CO, United StatesTotalMed Allied is seeking a travel MRI Technologist for a travel job in Pueblo, Colorado. · Job Description & Requirements · Specialty: MRI Technologist · Discipline: Allied Health Professional · Start Date: 06/17/2024 · Duration: 13 weeks · 40 hours per week · Shift: 10 hours, ...
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VIVID Engineering Group, Inc. Pueblo West, United StatesJob Description · Job DescriptionVIVID Engineering is seeking an experienced geotechnical laboratory technician/manager and field materials technician to oversee our Pueblo Soils, Asphalt, and Concrete Laboratory. Laboratory testing includes soils, concrete, aggregates, masonry, ...
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Travel Cath Lab Technologist
3 days ago
TotalMed Allied Pueblo, CO, United StatesTotalMed Allied is seeking a travel Cath Lab Technologist for a travel job in Pueblo, Colorado. · Job Description & Requirements · Specialty: Cath Lab Technologist · Discipline: Allied Health Professional · Start Date: 06/17/2024 · Duration: 13 weeks · 40 hours per week · Shift: ...
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Tax Compliance Technician
1 week ago
City of Pueblo, CO Pueblo, United StatesThe Tax Compliance Technician is a non-exempt position under the direction of the Tax Audit Manager. The Tax Compliance Technician enforces the licensure, collection, and payment of city collected taxes from licensed and unlicensed businesses and carries out a variety of tax deli ...
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EMT, Paramedic, LPN or RN
1 week ago
Medcor, Inc Pueblo, CO, United States Full timeAre you an EMT or Paramedic looking to use your skills outside EMS? Are you a nurse looking to get out of the ER and into a clinic setting? Do you routinely engage in conversations with everyone you meet? Do you treat your patients as good, if not better than you would treat your ...
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Experienced Field Service Diesel Technician
1 week ago
Wagner International LLC Pueblo, United States$3,000 SIGN-ON BONUS TO QUALIFIED CANDIDATES · Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people? · Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development ...
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Service Manager
3 weeks ago
H&E Equipment Services Pueblo, United StatesJob Title: · Service Manager - Pueblo, CO · Job Requisition: · R0016843 · Job Description: · H&E Equipment Services has an immediate opening for a Service Manager. The Service Manager leads all service operations including customer relations, P&L budgeting for the department, tra ...
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OSI Consulting Fountain, United StatesEntry Level Field Desktop Support TechRole: ContractLocation: Orange County, CA Onsite/In-personResponsibilities: · Desktop support experience- troubleshooting, configuration, software installationExperience with ticketing systemReview onboarding requests, review tickets and doc ...
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Maintenance Manager
1 week ago
FUJIFILM Diosynth Biotechnologies Pueblo, United StatesOverview · Who We Are · FUJIFILM Electronic Materials, U.S.A., Inc., is a global leader in chemical solutions which enable the semiconductor industry and the digital universe. We have an exciting opportunity for an Maintenance Manager · With state-of-the-art manufacturing facilit ...
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Caregiver
1 week ago
Brookdale Senior Living Pueblo, United StatesGrow your career with Brookdale Our Caregivers have the option to explore new career opportunities in positions such as Certified Nursing Assistant (CNA) and Medication Technician. · Early Access to Paycheck with Earned Wage Access is available for Hourly Associates · Make Lives ...
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Behavioral Health Care Technician
2 weeks ago
Sandstone Care Pueblo, United StatesJob Description · Job DescriptionPosition Title: Mental Health Technician · Location: Cascade, Colorado · Schedule: Day Shift · Job Type: Full Time · Candidates applying for this position should be aware that an offer for employment in this position is contingent upon passing ...
Desktop Support Technician - Pueblo, United States - RSC2
Description
Job Description
Job DescriptionDescription:Founded in 2009, RSC2, Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore, Maryland. RSC2 provides breakthrough expertise, support services, and technologies to make operations, programs and systems of record perform better. Our professional staff is trained to provide world-class services to all types of customers. We uphold the integrity and quality of our work so you can expect only the best from us.
We are looking for a Desktop Support Technician to join our growing company This position supports the Department of Veterans Affairs in Pueblo, CO. The VA's Help Desk in Colorado provides the Veterans Benefits Administration with essential data and services necessary to supporting our nations Veterans. The CST2SS team is a highly dedicated and motivated team of IT Professionals responsible for ensuring these essential services are available and operating at optimum levels of performance necessary for the VA to achieve its mission.
Requirements:Duties and Responsibilities:
Requirements:
Work Location: Pueblo, CO
Employment Type:?Full-time, Salary-Exempt
Salary Range: $15-$20 an hour
Benefits Package: We offer a top tier benefits package which includes medical, dental, vision, PTO, employer matching retirement plan, and more
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex,?sexual orientation, gender identity,?national origin, disability, veteran status,?or any other?protected characteristic.
