Field Service Engineer III - Gilbert - APPLIED MATERIALS

    APPLIED MATERIALS
    APPLIED MATERIALS Gilbert

    2 days ago

    Description
    Who We Are

    Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.

    We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day.

    As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.

    If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

    What We Offer

    Salary:
    $ $51.15 Location:


    Phoenix,AZ You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.

    We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

    Visit our Careers website to learn more.
    At Applied Materials, we care about the health and wellbeing of our employees.

    We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.

    Learn more about our

    benefits .

    As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment.

    You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues.

    Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.

    Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

    What You'll Do
    As a Field Service Engineer

    [Customer Engineer]

    , you'll serve as Applied's direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you'll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team.

    Role Responsibilities:
    Install, maintain, and upgrade customer equipment

    Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers

    [Customer Engineers]

    Collaborate with Senior Field Service Engineers

    [Customer Engineers]

    and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges

    Train and mentor junior Field Service Engineers

    [Customer Engineers]

    Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems

    Coordinate and communicate directly with customers

    Fulfill additional duties, as assigned


    Minimum Qualifications:
    Completion of an Associate degree, military technical training, field service experience, or trade certification

    4-7 years of work experience in

    semiconductor industry or other equipment support industry

    Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics

    Strong knowledge of hand tools and their appropriate usage, including digital multimeters

    Effective written and verbal communication skills

    Basic knowledge of Microsoft Excel, Word, and PowerPoint

    Possession of a valid driver's license and the ability to obtain a passport, if travel is required

    Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols


    Physical Requirements:


    This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

    Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

    #LI
    Additional Information

    Time Type:
    Full time


    Employee Type:
    Assignee / Regular


    Travel:
    Yes, 20% of the Time


    Relocation Eligible:


    No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.

    In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

    For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

    Applied Materials is an Equal Opportunity Employer.

    Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

    In addition, Applied endeavors to make our

    careers site

    accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at

    ,


    or by calling our HR Direct Help Line at , option 1, and following the prompts to speak to an HR Advisor.

    This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
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