Expert Tax Resolution Professional - Oakdale - beBeeTaxSupport

    beBeeTaxSupport
    beBeeTaxSupport Oakdale

    6 days ago

    Full time

    Job title: Remote TurboTax Product Expert

    Description

    Expert Tax Support Specialist

    We're looking for a skilled and empathetic individual to join our team as an Expert Tax Support Specialist. As part of this role, you will be the friendly face that customers rely on during tax season.


    As an Expert Tax Support Specialist, your primary responsibility will be to provide top-notch support to our customers with their tax return software. This involves articulating solutions clearly and providing a seamless experience for our users.


    The ideal candidate will have excellent communication skills, a passion for helping others, and the ability to understand customer needs while driving innovation in support services.




    • A strong understanding of basic accounting concepts is not required but rather a willingness to learn;

    • Excellent communication skills are essential in assisting customers with their queries;
    • The ability to articulate solutions clearly and empathetically;


    Benefits:



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