- Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.
- Serve as the technical and professional example for operations, RME, and Learning Solutions.
- Facilitate instructor-led training, both in-person and remote, with safe work practices that meet the needs of to meet the needs of technical audiences, customers, partners, and employees. Coordinate training and remove barriers for customers/trainees.
- Work cross-functionally with Learning, QA, RME, Operations, WHS and other teams.
- Administer training-related data in the LMS to align with cross-functional team requirements. This includes scheduling, registrations, and reporting.
- Rapidly learn new technical concepts, machines, and products, as required.
- Support timely updates, revisions and improvements of existing courses & materials. Playing a strategic role in integrating new product releases, concepts, and instructor/customer feedback into existing materials.
- Act as a subject matter expert for the broader training team with regard to technical topics or content.
- Be customer obsessed to help deliver and build scalable world class training programs.
- 3+ Years of experience presenting or teaching technical (Mechanical, Electrical/Electronics, or Mechatronics) and non-technical (machine operations) content to a diverse audience of learners
- 3+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Technical degree (i.e. Mechanical, Electrical/Electronics, or Mechatronics) or relevant work experience required.
- Exceptional written and verbal communication skills
- Passion for teaching and helping people learn to be successful in their role and meet business requirements
- Experience acting as a technical subject matter expert supporting multiple products and audiences
- Must be self-motivated, customer-centric, and can work independently in a collaborative environment.
- Collaborate with technical subject matter experts (hardware, software, tech deployment engineers, tech integration) to understand our technology and how it operates within a complex system and translate this information to support the needs of technical and non-technical audiences
- 5+ Years of experience presenting or teaching technical (Mechanical, Electrical/Electronics, or Mechatronics) and non-technical (machine operations) content to a diverse audience of learners
- 5+ years of program or project management experience
- Self-sufficient, self-starter with proven success taking ownership of training programs.
- Experience conducting classroom training for Mechanical, Electrical/Electronics, or Mechatronics products and services is preferred.
- Experience collaborating with learning teams and technical subject matter experts to design and develop instructor-led content.
- Experience conducting training needs assessments and using the data to continuously improve training evaluations and outcomes
- Strong facilitation, influencing and troubleshooting skills
- Proven track record evaluating the efficacy of training curricula and leveraging those insights to develop solutions that enhance learner performance and knowledge retention.
- Intermediate skills and technical competency working with instructional, graphic, and web development tools
- Experience with learning and knowledge management systems
- Ability to work in an ambiguous environment with changing priorities and work responsibilities; adapts approach, goals, and methods to achieve successful solutions and deliver results on time
-
Senior IT Manager, Learning Solutions
1 week ago
Boston Scientific Marlborough, United StatesAdditional Location(s): US-MN-Maple Grove · Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance · At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing empl ...
-
Technical Trainer, Msp Learning Solutions
5 days ago
Amazon Services LLC Westborough, United States3+ Years of experience presenting or teaching technical (Mechanical, Electrical/Electronics, or Mechatronics) and non-technical (machine operations) content to a diverse audience of learners · - 3+ years of program or project management experience · - Experience using data and me ...
-
Learning Solution Architect
5 days ago
Aptima Inc. Woburn, United StatesJob Description · Job DescriptionDescription:Who We Are · For more than 25 years, Aptima's mission has been to improve and optimize performance in mission-critical, technology-intensive environments. We apply deep expertise in how humans think, learn, and perform to today's chall ...
-
Valet Drivers Full Time
3 days ago
Tucci Learning Solutions Burlington, United States Full timeValet Drivers Job Details Level Entry Job Location Mercedes-Benz of Burlington - Burlington, MA Position Type Full Time Salary Range $ $17.00 Hourly Job Shift Day Job Category Automotive Description **The Lyon-Waugh Auto Group** is seeking energetic and friendly Valet drivers for ...
-
Kayaku Advanced Materials Westborough, United StatesJob Title: Micro Fabrication Process Development Engineer · Location: Westborough, MA · Type: Full-time; In lab or at customer facility · About Us: Join our forward-thinking team at Kayaku Advanced Materials, where we strive to break new ground in technology and innovation. We ar ...
-
Named Account Executive
6 days ago
Toshiba Westborough, United StatesNamed Account Executive · First year potential total compensation is $90,000 · Salary Range: $49,816-$60,000, depending on experience · First-year on-track earnings at 100%, including base, team commission, bonus, and expense allowance of $90,000(approximate) · Manufacturer in ...
-
Director, Human Resources, TSD
1 week ago
Olympus Corporation of the Americas Westborough, United StatesWorking Location: MASSACHUSETTS, WESTBOROUGH · Workplace Flexibility: Hybrid · Are you looking for a company that cares about people's lives and health, including yours? Let's inspire healthier lives, together. · Olympus, a leading medical technology company, has focused on maki ...
-
NPI Engineer, Deployment Readiness
2 days ago
Amazon Services LLC Westborough, United States Full timeAmazon is building the next generation software, hardware, and processes that will run the global network of fulfillment centers that move many millions of units of inventory, and ensure that customers get what they want when we promised. We do this by building automated solution ...
-
Senior Development Program Manager
2 weeks ago
Murata Power Solutions Westborough, United StatesMurata Power Solutions is a leading provider of power conversion products that are sustainable and efficient. We are focused in two transformative technology, macro market segments; Server, Storage, Networking (SSN) and E-Mobility, including electric vehicles, robotics and energy ...
-
HR Talent Coordinator
2 weeks ago
United Site Services Westborough, United States Full timeJob Description · About USS · You may not always notice United Site Services, but we are always there - at construction sites, industrial facilities, and live events all across America. We take pride in providing essential services like portable restrooms, hand hygiene solutio ...
-
Senior Backend Software Engineer
2 weeks ago
Olympus Westborough, United StatesJob Description · Looking for more from your job? · Olympus, one of the largest medical technology companies globally, in collaboration with BCG X, is building a new Digital Unit that will be tasked with innovating and building new strategic products that will expand on its prod ...
-
Attorney | Family Law | Hybrid Work
4 days ago
Mission Recruiting Westborough, United StatesFamily Law Champion Wanted: Join Our Client's Dynamic Team · Are you passionate about family law and ready to make a real impact? One of our esteemed clients, a law firm in Westborough, MA, with over 100 years of collective experience, is looking for a dedicated Family Law Attorn ...
-
Speech Language Pathology Assistant
23 hours ago
Soliant Westborough, United StatesMinimum 1+ years speech therapy experience required. · Job Title: School-Based Speech-Language Pathology Assistant (SLPA) · Company Overview: Soliant is a leading provider of staffing solutions in the education sector, specializing in connecting passionate professionals with rewa ...
-
Renewable Program Director
2 weeks ago
Freedom Energy Logistics LLC Westborough, United StatesJob Title: Renewable Program Director · Job Description: The Renewable Program Director is responsible for maintaining and enhancing Freedom's renewable energy program through researching and developing opportunities and partnerships while supporting the sales department in obtai ...
-
Manufacturing Associate I
2 weeks ago
Astellas Westborough, United StatesManufacturing Associate I · Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this excit ...
-
Process Engineer, RMTO Process Engineering
2 weeks ago
Amazon Services LLC Westborough, United States Full timeAre you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet. · Amazon Robotics (AR) is located in the greater Bost ...
-
Deli Clerk
2 weeks ago
Roche Bros Westborough, United States Part timeOverview · Prepare food and display product in the department in a careful, clean, neat, and expedient manner ensuring that all product is fresh, rotated, and well-stocked for customers while maintaining great customer service. · Pay for this position starts at $ $23.81 / hour. ...
-
Process Engineer, RMTO Process Engineering
4 weeks ago
Amazon Services LLC Westborough, United States Full timeAre you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet. · Amazon Robotics (AR) is located in the greater Bost ...
-
Staff Sustaining Engineer
5 days ago
Olympus Corporation of the Americas Westborough, United StatesWorking Location: MASSACHUSETTS, WESTBOROUGH · Workplace Flexibility: Onsite · Are you looking for a company that cares about people's lives and health, including yours? Let's inspire healthier lives, together. · Olympus, a leading medical technology company, has focused on maki ...
-
Associate Client Engagement Manager
4 weeks ago
Microchip Technology Incorporated Westborough, United StatesAre you looking for a unique opportunity to be a part of something great? Want to join a 20,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportuni ...
Technical Trainer, MSP Learning Solutions - Westborough, United States - Amazon Services LLC
Description
In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession.
We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform "stand-alone work-cells" into "end-to-end integrated solutions" that are safe, easy-to-operate, easy-to-maintain, easy-to-deploy, and easy-to-service.
Are you enthusiastic about the latest advancements in Mechatronics Sustainable Packaging (MSP) automation technology? Would you like to play a vital role in Amazon's dynamic growth? If you have a passion for making an impact on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org.
The MSP Learning Solutions team is looking for an experienced technical trainer to deliver highly engaging, scalable technical training programs and content for international audiences.
In addition, the trainer will assist the Learning Solutions team to manage the learning environment, record attendance, report on tests, and develop training materials.
This includes using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical trainingWe are seeking exceptional candidates who possess a blend of technical and customer-facing skills to successfully support new developing technologies for Amazon Mechatronics & Sustainable Packaging.
This job will require a unique combination of flexibility, troubleshooting, creativity, leadership skills and drive.As part of this highly visible team, candidates have the opportunity to work cross-functionally with multiple engineering teams within Amazon to contribute to the continuous innovation of the next generation of systems.
The ideal candidate will possess excellent skills in training delivery and instructional development with demonstrated experience deploying training programs out to a fast-paced, growing organization.
Our mission is to go beyond supporting the goals of the MSP Customer Experience group.
We are dedicated to unleashing the full potential of our human talent by empowering, informing, educating, and inspiring individuals to reach their learning, skill development, and performance objectives.
Embracing a dynamic learning environment, we strive to both challenge and support individuals, delivering exceptional service that exceeds our customers' expectations.
We are open to hiring candidates to work out of one of the following locations:Sumner, WA, USA | Westborough, MA, USA
BASIC QUALIFICATIONS
