- Guestroom Cleaning and Sanitizing (80%): Thoroughly clean and restock assigned guestrooms. This includes completing all pre-clean duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set up. Performing cleaning duties such as vacuuming, dusting, mopping, changing linens, removing trash and dirty linens. This position is also responsible for keeping all hallways, public areas and closets neat and clean; preparing the housekeeping cleaning cart for the next day's use, and reporting any guest borrowed items to the housekeeping supervisor. Provide guest items to manager or supervisor and record to lost and found at the end of shift.
Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager. - Guest Relations (10%): Interact and acknowledge guests. Identify issues and resolve problems. Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests.
- Other (10%): Communicate effectively with all hotel staff to ensure smooth delivery of services. Other duties as assigned.
- Professional Appearance - Presents a professional and polished look
- Physical Skills - Demonstrates capability of performing physical work in a variety of conditions
- Detail Orientation - Is accurate and methodical when following processes and instructions
- Team Orientation - Works cooperatively with others, assisting voluntarily
- Customer Service - Understands and meets the needs of customers
- Time Management - Does most important, guest-related work first
- Stress Management - Exhibits self-awareness and self-control in pressure situations
- Company Character - Supports company vision and values
- High School Diploma or GED preferred
- Hospitality / hotel work experience preferred
- Housekeeping experience preferred
- Proof of eligibility to work in the United States
- Reliable transportation to and from work
- Ability to work a flexible schedule including evening, weekends and holidays
- Reliable and consistent attendance
- Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
- Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
- Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
- While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
- Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.
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Housekeeper - SEA Part time and Full Time - Seattle, United States - Oxford Collection
Description
Wage & Job Info: 22-24 per hour
Imagine working for a company that knows that its employees are its most valuable asset. A company that creates an environment in which the extraordinary is ordinary. We cultivate and inspire our team to provide exceptional service that leaves guests with memories they will cherish for a lifetime.
Come be part of a team that acknowledges the importance of togetherness; each step in our process relies on the passion and harmony of our work environment. If you are searching for a role in which "stellar" is the norm, look no further. Make no mistake: this is no ordinary position (spoiler alert: it's way better).
We offer competitive pay and a robust benefits package (medical, dental, vision, 401k/profit sharing, PTO, and property discounts).
The primary responsibility of the Housekeeper is to maintain clean and attractive rooms for the guests of Oxford Collection of hotels. This position is responsible for the timely and proper cleaning and sanitizing of the guestrooms on a daily basis.
ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.
All offers are contingent on preemployment screening.