Customer Service Representative - Columbus

Only for registered members Columbus, United States

1 month ago

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Job summary

We are looking for a Resident Support Specialist to join our growing team. As a primary point of contact for residents, you will help them with questions, comments, and complaints.

Responsibilities

  • Responding to customer questions via phone, email, live chat or in-person.
  • Problem-solving and complaint resolution: Listening to and understanding customer issues then providing appropriate solutions following up to ensure the problem is resolved.
  • Having in-depth knowledge of the company's products services accurately informing customers.

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