Housekeeping Manager - Miami, FL, US

About PS · PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta Internatio ...

Job description

About PS

PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality.

Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft.

Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences.

We are building more than terminals - we are shaping a new way to travel. If you're passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS.

The Role: Housekeeping & Facilities Manager

Responsible for the daily shift operations of Housekeeping and facility maintenance. Directs and works with associates to ensure suites, Salon, Member areas and all back of house areas are clean and well maintained. Completes inspections and holds associates accountable while motivating the housekeeping team to continuously improve. Will assist with ensuring the Member and associate experience is immaculate while assisting with maintenance of the operating budget. Partners with the leadership team within operations to report and coordinate care and maintenance issues. Supports the PS vision of creating airport experiences our Members and guests love through maintaining PS standards of expectation. 

Due to the unique operational needs and scheduling of the airport and the airlines it serves, PS requires all Associates to maintain open availability on the days they are scheduled to work. Start Times for their 8-hour shifts will be altered to meet the schedule of customers' reservations.

Responsibilities & Expectations 

• Train housekeepers on PS standards of cleanliness and condition
• Oversee housekeeping associates daily, conducting inspections of all suites, Salon, Member areas, and back of house
• Verify compliance with all housekeeping policies, standards and procedures
• Check suites and common areas, CBP, TSA and lounge areas, for cleanliness and condition
• Schedule the team in accordance with operating hours and needs
• Educate staff on cleanliness, tidiness and hygiene standards in accordance with our Mystery Shop guidelines
• Motivate team members and resolve any issues that occur on the job
• Conduct inventory counts and place cleaning and supply orders in accordance with the operational budget 
• Participate in large cleaning projects as required and develop a project timeline for regular and continued care and maintenance of terminal with the Director of Operations and Managing Director
• Action repair and maintenance issues via vendor coordination and scheduling once projects have been approved
• Ensure compliance with safety and sanitation policies in all areas
• Excellent organizational and team management skills
• Stamina to handle the physical demands of the job
• Flexibility to work various shifts, including evenings and weekends
• Supports and offers recognition of associates who bring PS core values to life in accordance with our recognition program
• Strives to improve and empowers associates to provide excellent customer service
• Participate in regular departmental meetings and Town Halls communicating a clear and consistent message regarding departmental goals and expectations to produce desired results.  

Requirements

• At least 2 years work experience as a Housekeeping Supervisor, Manager or similar role within the luxury hospitality industry
• Hands-on experience with cleaning and maintenance tasks for large organizations
• Ability to use industrial cleaning equipment and products
• Excellent organizational and team management skills
• Stamina to handle the physical demands of the job – 80 percent of this role is hands on
• Flexibility to work various shifts, including evenings and weekends
• High school diploma or GED required
• PS is a 24-hour facility and as such we require fully open schedule availability and flexibility for all positions within our operations departments, including weekends, holidays, and early morning/late evening shifts 
• Must pass a pre-employment background check including drug screening and TSA/CBP clearance.
• Must be authorized to work in the United States.

Full Time Employee Benefits 

• Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability
• 401K retirement plan with company matching
• Health and Dependent care FSA and HSA with company matching 
• Merit-based raises and bonuses
• Self-Managed Unlimited PTO
• Monthly Health & Wellness and Cell phone reimbursement
• Paid training 
• Parental benefits 100% paid up to 6 weeks
• Friends & Family Discounted PS Use
• Tuition Reimbursement
• A great career path with promotion opportunities

 

This is a full-time Exempt role.

PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.