Research & Analytics Associate - Wenatchee, United States - Wenatchee Valley College

Description

Salary: $72,000.00 Annually

Location : Wenatchee, WA

Job Type: Full-time

Job Number:

Department: Institutional Effectiveness/Planning

Opening Date: 01/04/2024

Job Summary

Under general supervision of the Executive Director of ASPIRE, the Research and AnalyticsAssociatewill advance Wenatchee Valley College's culture of evidence through the development, deployment, and maintenance of innovative web-based dashboards and SQL database environments to improve data access and analysis capabilities to support strategic planning, accreditation, and other assessment activities.

Essential Functions

The position will be responsible for the following, but not limited to:

• Advance an equity-minded, data-informed culture of inquiry and continuous improvement throughout all areas of the College through open and transparent democratization of data.
• Collaborate with departments throughout the college to understand data needs and abilities in order to design, develop, and provide appropriate solutions.
• Develop, deploy, and maintain automated and sustainable standard quarterly/annual and ad-hoc reporting solutions (dashboards, scorecards, workbooks) that collect, link, aggregate, and disseminate data and metrics to support strategic planning, accreditation, and other instructional and non-instructional assessment activities from a variety of internal and external sources.
• Produce tables, graphs, and narrative analysis of data to easily display and summarize student characteristics, enrollment, retention, graduation, post-college employment, etc.
• Advance data literacy through providing workshops, data summits, and other professional development opportunities for staff, faculty, and administrators (turning data into usable information, appropriate uses and limitations of data, integrated planning).
• Support the development and utilization of PS Query reports, helping college faculty and staff to obtain access to query reports, run reports and provide training on reporting tools.
• Assist in the preparation of reports for mandatory external reporting needs such as Federal and State reporting including (e.g.: Perkins, IPEDS, Gainful Employment, Net Price Calculator).
• Assume responsibility as designated or in the absence of the Research and Analytics Manager to ensure deadlines are met and work is completed.
• Lead and/or supervise projects as directed by the Executive Director and/or Research and Analytics Manager.
• Maintain confidentiality and adhere to professional research standards, ethics and applicable regulations.
• Develop and maintain documentation of projects, data dictionaries, and reporting inventories.
• Design, implement, and maintain data systems in SQL environment to support automated reporting; ETL; and data integrity management.
• Utilize business intelligence solutions for the college to examine and evaluate data and trends in order to make data informed decisions and recommendations on strategic initiatives.
• Facilitate access to and training on data visualization systems and tools to support college operations and monitor mission fulfillment indicators.
• Design and conduct surveys, questionnaires, interviews, focus groups, and/or other data collection processes to assess instructional and non-instructional outcomes.
• Produce quarterly and annual reports documenting the college's status and change over time (cross-sectional, retrospective, and longitudinal).
• Collect, organize, analyze, and communicate data to support learning outcomes assessment at the course, program and college level.
• Monitor and test data sources to ensure a high level of data accuracy used to create business intelligence solutions and reports.
• Serve on various college committees, taskforces, organizations, etc. to support their data and analytical needs.
• Select and use appropriate descriptive and inferential statistical techniques.
• Prepare presentations and reports for a variety of audiences including both narrative interpretation and visual displays of information.
• Work accurately and independently; be responsive to deadlines and able to prioritize projects.
• Serve as a member on those committees that require data or accountability/performance measures as determined by the Executive Director.
• Perform related duties as assigned.

Qualifications

Minimum Qualifications:

• A bachelor's degree with demonstrated coursework and/or projects focused on data or analysis.
• One year of experience in collecting, analyzing, and interpreting data.
• Experience working with database systems and creating data visualizations.
• Working knowledge of structured query language (SQL).

Preferred Qualifications:

• 2 years' experience working in higher education.
• Experience in survey design and administration.
• Experience with PeopleSoft and associated data tools.
• Familiarity, understanding and commitment to follow standard practices and ethics of Institutional Research and Institutional Effectiveness in higher education.
• Experience creating digital content in accessible formats.
• Bilingual in Spanish and English.

Knowledge, Skills, & Abilities

• Customer Service: Knowledge of customer service skills and best practices with ability to provide general and specialized student support with professional courtesy, empathy, and interest in positive problem solving.
• Oral communication: Speak clearly and persuasively, actively listen and take the time to understand the points being made, including asking questions as appropriate and responding to questions.
• Quality: Accurate and thorough, look for ways to improve and promote quality, provide feedback to improve performance, monitor own work to ensure quality.
• Professionalism: Approach others in a tactful manner, react well under pressure, treat others with respect and consideration and follow through on commitments.
• Problem solving: Ability to assess situations and think beyond the immediate issue to anticipate and fulfill future needs before they become complications.
• Organization: Ability to keep track of large amounts of information and projects, keeping track of project requirements, deadlines, deliverables and documentation.
• Technical/computer skills: High level of proficiency and accuracy in Microsoft Office; SQL programming, familiarity with Canvas, PeopleSoft, and other college systems.
• FERPA: Maintain a high level of confidentiality and follow FERPA guidelines.
• Diversity, equity and inclusion: Demonstrated competency and experience working in a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, gender and racial/ethnic backgrounds and those with physical, emotional and/or learning disabilities.

Additional Information

Terms of Employment:
This is full-time administrative exempt position contracted on an annual basis. The salary for this position is $72,000 annually. The salary, supported through a combination of State funds and a five-year Title V Grant, will be prorated to reflect the actual number of contract days worked in the remainder of the fiscal year. Flexibility in scheduling is required to meet the needs of the department.

Your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance; life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our benefits website at:

Physical Requirements:

• Work is typically performed in an office setting and requires the ability to sit/stand, perform computer data entry, and operate general office equipment for extended periods of time.
• Must have the ability to use a computer and a variety of office equipment.

Work Schedule & Environment:

• Normal work hours are Monday through Friday, but occasional evening and weekend work may be required. Work in a busy office environment with frequent interruptions and distractions.

Conditions of Employment:

• In compliance with the Immigration and Naturalization Act, proof of authorization to work in the United States will be required at the time of hire.
• All offers of employment are subject to background checks. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• Finalists are required to complete the sexual misconduct disclosure form as required under RCW
• A valid Washington state driver's license may be required.

Application and Selection Procedure:
Complete application packages must include the following:

• Complete Wenatchee Valley College online application.
• Upload cover letter that specifically describes how your educational background and experience meet the minimum and preferred qualifications.
• Upload resume.
• Complete supplemental questions.

It is your responsibility to submit all required application materials before the deadline. Please do not send reference letters or other unsolicited materials. They will not be shared with the screening committee and cannot be returned to you. Only finalists may be asked to send additional materials.

Attachments from prior applications will not upload automatically to your new application. Should you have difficulties uploading your documents, please contact NeoGov Technical Support at for assistance.

The position is open until filled. The college reserves the right to extend the closing date if deemed necessary. A limited number of applicants who meet the needs of the position and the college will be interviewed.

Reasonable Accommodation:
Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the human resources office by calling Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

Equal Opportunity Employer:
Wenatchee Valley College is committed to a policy of equal opportunity in employment and student enrollment. All programs are free from discrimination and harassment against any person because of race, creed, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, the presence of any sensory, mental, or physical disability, or the use of a service animal by a person with a disability, age, parental status or families with children, marital status, religion, genetic information, honorably discharged veteran or military status or any other prohibited basis per RCW , 040 and other federal and laws and regulations, or participation in the complaint process.

Equity Statement:
We value a culture of equity, diverse perspectives, and collaboration. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and we are committed to cultivating an inclusive work environment. Due to this commitment, we encourage anyone with a relevant combination of education and experience to apply.

The following persons have been designated to handle inquiries regarding the non-discrimination policies and Title IX compliance for both the Wenatchee and Omak campuses:

• To report discrimination or harassment: Title IX Coordinator, Wenatchi Hall 2322M, ,
• To request disability accommodations: Student Access Manager, Wenatchi Hall 2133, , TTY/TTD: Dial 711,

This recruitment announcement may not reflect the entire job description and can be changed and or modified at any time.

Supplemental Questions

1. We strive to employ individuals who possess the skills necessary to effectively interact with a diverse population of students and staff at WVC. Our effort is to create a climate that recognizes, respects, and celebrates differences. Briefly describe how you have worked in your previous or current positions to advance equity, diversity, inclusion, and belonging in your organizations and how you would do that in this position.
2. Please describe your experience with translating raw data into actionable information.
3. Please describe your experience with data modeling techniques and your ability to create, deploy and maintain large relational databases and data warehouses in a SQL or Oracle environment.
4. Please describe your experience with designing and deploying interactive web-based dashboards using development tools such as Tableau or Oracle Business Intelligence Applications.

Wenatchee Valley College provides a robust benefit package. The benefits, programs, and services offered are a sizable amount of an employee's overall compensation and an important factor in encouraging a healthy work-life balance.

Our package includes health, vision, prescription drug, and dental insurance for the employee and dependents. Employees are also covered by basic life insurance, AD&D, and long-term disability insurance, with the option to purchase additional coverage amounts. Visit Washington Health Care Authority's Public Employee Benefits Board (PEBB) Program at

We will help you prepare for life after your career by offering an excellent retirement plan, which includes employer contributions. In addition, employees have the option to participate in two tax-deferred retirement investment programs.

See our benefits page for more info -

01

Do you have a bachelor's degree with demonstrated coursework and/or projects focused on data or analysis?

• Yes
• No

02

Do you have one year of experience in collecting, analyzing, and interpreting data?

• Yes
• No

03

Do you have experience working with database systems and creating data visualizations?

• Yes
• No

04

Do you have a working knowledge of structured query language (SQL)?

• Yes
• No

05

Did you complete and upload the following Supplemental Questions (limit each answer to no more than one page):1. We strive to employ individuals who possess the skills necessary to effectively interact with a diverse population of students and staff at WVC. Our effort is to create a climate that recognizes, respects, and celebrates differences. Briefly describe how you have worked in your previous or current positions to advance equity, diversity, inclusion, and belonging in your organizations and how you would do that in this position. 2. Please describe your experience with translating raw data into actionable information.3. Please describe your experience with data modeling techniques and your ability to create, deploy and maintain large relational databases and data warehouses in a SQL or Oracle environment.4. Please describe your experience with designing and deploying interactive web-based dashboards using development tools such as Tableau or Oracle Business Intelligence Applications.

• Yes
• No

Required Question