Float Scheduling Specialist - Milwaukee - Center for Diagnostic Imaging

    Center for Diagnostic Imaging
    Center for Diagnostic Imaging Milwaukee

    5 days ago

    $40,000 - $60,000 (USD) per year
    Description

    RAYUS now offers DailyPay Work today, get paid today

    RAYUS Radiology is looking for a Float Scheduling Specialist to join our team. As a Float Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday between the hours of 6:30am-10:30pm (8-hour shifts). Up to three weekend shifts per year (Saturday and/or Sunday from 7:30am-4:00pm).

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    (85%) Scheduling Activities

    • Answers phones and handles calls in a professional and timely manner
    • Maintains positive interactions at all times with patients, referring offices and team members
    • Schedules patient examinations according to existing company policy
    • Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
    • Ensures all patient data is entered into information systems completely and accurately
    • Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
    • Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
    • Maintains an up-to-date and accurate database on all current and potential referring physicians
    • Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
    • Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)

    (10%) Insurance Activities

    • Pre-certifies all exams with patient's insurance company as required
    • Verifies insurance for same day add-ons
    • Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment

    (5%) Other Tasks and Projects as Assigned

    Required:

    • High school diploma, or equivalent
    • Microsoft Office Suite experience
    • Proficient with using computer systems and typing
    • Able to handle multi-level phone system with a high volume of calls at one time

    Preferred:

    • One (1) year customer service experience
    • Medical terminology and previous clinical business office experience
    • Bilingual

    RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

    We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services RAYUS Radiology is an EO Employer/Vets/Disabled.

    We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more Visit our career page to see them all

    DailyPay implementation is contingent upon initial set-up period.

    #LI-JH1

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