Program Manager, Spinnaker - Austin, United States - Hippo Enterprises Inc.
Description
Title :
Program Manager, Spinnaker
Location :
Bedminster, NJ / Dallas, TX / Austin, TX
Reports To :
Chief Program & Underwriting Officer, Spinnaker
About Spinnaker:
Spinnaker is a national property and casualty insurance company rated A- VIII by A.M., that is a wholly owned and independently operated subsidiary of Hippo Insurance.
With the capability to offer admitted and surplus lines insurance products in 50 states and jurisdictions, Spinnaker partners with program administrators and managing general agents to offer strategic insurance solutions.
We target innovative product market leaders across both personal and commercial lines, specialty lines, and traditional and non-standard fronting opportunities.
About You:
The Program Manager will be primarily responsible for managing a portfolio of business written through program administrators/MGAs and will have primary P&L responsibility for the book of business.
Position will be responsible for setting program annual goals which will include strategies and tactics for profit, growth, expense management, and allocation of catastrophe capacity.
The Program Manager will also be responsible for providing the market "face" of Hippo to program administrators.What You'll Do:
Manage assigned program administrator/MGA relationships
Oversight of assigned program administrator portfolios. P&L responsibility for the program. Implement action steps to improve underwriting results of programs as necessary
Develop annual growth and profit plans for the program
Program manager should have knowledge of the class of business targeted by the program administrator and develop/amend underwriting guidelines specific to the program
Plan, manage, and evaluate work of program administrators/MGAs
When applicable, develop and manage CAT management objectives including PML management in conjunction with Hippo risk management department
Direct responsibility for portfolio management of assigned programs including but not limited to, management/allocation of limit accumulations, remediation or culling of unprofitable business, and oversight of remediation of MGAs with unsatisfactory audit results
Handle referral process for assigned programs within stated authority
Work with program manager to place reinsurance specific to the program and coordinate with Hippo risk management department. Program Manager is responsible for ensuring reinsurance signed reinsurance agreements are loaded to contract database
Monitoring claim activity on program and act where appropriate (e.g. underwriting guidelines, forms development, claims operations)
Conduct underwriting audits and quality reviews to validate compliance with all Hippo underwriting guidelines and quality standards are met
Conduct termination and run-off processes for discontinued programs
Develop new programs. Partner with due diligence team to determine good Hippo fit and projected financial results. Negotiate program administration agreements and delegated underwriting authority
Must Haves:
Bachelor's degree required
Minimum of 7-10 years of risk management experience in personal and/or commercial insurance positions of increasing responsibility required
Proficient with setting and negotiating Reinsurance Programs
Contract Drafting experience
Experience with coverage analysis
Understanding of technical claims proficiency and execution of best claim practices
Understanding of insurance concepts such as contracts, policy forms, reinsurance, state regulation, and claims coverage
Strong business acumen and ability to collaborate with other departments and stakeholders
Demonstrated success in exercising independent decision-making, problem-solving, and negotiation competency
Strong organizational and analytical skills with ability to conduct analysis on unstructured data
Intermediate Excel skills are required
Customer-service and relationship oriented
Professional designations desired (CPCU, ARM, AIC, SCLA, etc.)
Benefits and Perks:
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all of our Hippos with:
Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families.
Training and Career Growth - Training and internal career growth opportunities
Flexible Time Off - You know when and how you should recharge
Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.
Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo's People Team to make the need for an accommodation known.
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