Account Administrator - Austin, United States - AssuredPartners

Description

Overview:

Boon has an exciting career opportunity for an Account Administrator. The Account Administrator supports our clients in all aspects of the day-to-day servicing of their employee benefits and plan administration. They are responsible for resolving client issues, comprehensive billing, eligibility files, payroll files and administrative processing of the benefit plans. They work with limited supervision and exercises discretion and independent judgment.

At Boon, an Accretive company, we specialize in designing innovative fringe benefit solutions to meet the unique needs of government contractors. Our 3 Cs approach to benefits for government contractors, allow us to create products that are compliant, cost-effective, and, above all, competitive. For more information about us, please visit

• Provides consultative services and acts as the client advocate with the carrier/vendor.
• Maintains a professional demeanor with clients, vendors and co-workers.
• Researches issues and provides customer service to clients and their employees by providing problem resolution.
• Coordinates the open enrollment process and ensures all enrollments are completed in a timely manner.
• Ensures the accurate and timely completion of enrollments, status changes, and terminations of plan participants are made in both Company, client and vendor systems.
• Regularly runs, audits and provides accurate and timely reports.
• Maintains open relationships with carrier contacts in order to investigate discrepancies and provide problem resolution.
• Prepares and audits monthly plan invoices to ensure eligibility, which includes calculation, input, posting and invoicing.
• Allocates client contributions and member benefit deductions to client specific business rules including hour bank, and sick leave administration and timely refunds.
• Reviews claims data and reconciles client trust accounts.
• Prepares and/or audits payroll and plan participant files and exports them to the client.
• Creates and posts carrier files.
• Maintains documentation on processes and procedures.
• May train and/or coordinate the workflow of others.
• Proactively escalates potential client and member issues to management to maintain positive client relationships.
• Works independently, under pressure and meets constant deadlines.
• Follow the company policies and procedures required to comply with applicable data privacy and confidentiality requirements, including but not limited to SOC controls, and HIPAA Privacy and Security regulations.
• Performs other duties as assigned.

• Minimum of 3 to 5 years of benefits administration experience preferred.
• Bachelors degree or equivalent education and experience required.
• Accounts Payable/Receivable experience preferred.
• Expert knowledge of Microsoft Word, Excel & Outlook.
• Experience working in multiple databases; experience with carrier databases preferred.
• Experience in reconciling benefit invoices, fringe accounting and/or accounting/bookkeeping.
• Strong oral and written communication skills.
• Knowledge of Davis-Bacon Act or Service Contract Act preferred.

To help you make the best decision for your personal growth, its important to us to share a glimpse of what we offer our top asset, our people:??

• Competitive base salary.??
• Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days.
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options.???
• Company match 401(k) plan 50% up to 6%??
• Support of your fitness wellness goals We offer up to 75% off at over 11,000 gyms and fitness centers.???
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists.??
• Pet benefits & discounts.???
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout Accretive.

Accretive is a collection of elite specialty and wholesale agencies supported by experienced industry leaders. Our expertise is broad, and our innovative culture runs deep. We value relationships above all else and consistently deliver best in class customized solutions and service you can trust.

Accretive is passionate about fueling our clients innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive. We are proud to be one of the largest brokers in the country, but were even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us. Accretive is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. Accretive is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger