Support Specialist - Cincinnati, United States - Software Technology Inc.

    Software Technology Inc.
    Software Technology Inc. Cincinnati, United States

    3 weeks ago

    Default job background
    Banking / Loans
    Description

    Job Title: Alogent Support Specialist

    Location: Cincinnati, OH (Onsite)

    Duration: Long Term Contract

    Job Description:

    • Having 8+ years of implementation/development/support experience on alogent Products like
    • Alogent interactive capture(AIC) , Alogent Payment Gateway(APG), Alogent Warehouse (AWARE)
    • Microsoft SQL Server databases.
    • working knowledge of scanners and interaction of alogent Products
    • Supporting integrations with SOAP and RESTful web services
    • Document Recognition software Orograph Preferred.
    • Experience installing, configuring, and troubleshooting Windows-based financial software and CI/CD Pipeline.
    • Windows operating systems in a network environment
    • Windows Active Directory permissions
    • Internet Information Services (IIS)
    • Microsoft SQL Server databases
    • General communication knowledge such as HTTP, TCP, SMTP, POP
    • Familiarity with MSSQL database schemas
    • Confidence in ability to interpret logs and determine root cause issues
    • Familiarity with API integration support/test tools Familiarity with security concepts, authentication/authorization methods
    • Familiarity with business rules engine configuration, certificate renewal ,patching
    • Specific experience implementing or maintaining Branch banking ,Teller Transaction and item/check processing solutions
    • Excellent analytical skills with the ability to resolve complex client problems and/or situations.
    • Self-starter with the proven ability to identify what needs to be accomplished as well as prioritize and deliver multiple tasks concurrently.
    • Ability to communicate with others of varying technical ability in a clear and professional manner.
    • A team player with strong relationship building skills.
    • Ability to manage changing priorities and multiple projects/tasks simultaneously.
    • Superior oral and written communication skills with the proven full software development life-cycle experience in agile.

    Thanks,

    Praveen Kotla

    Talent Acquisition Manager