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    Voice Engineer III with Security Clearance - San Francisco, United States - Federal IT Consulting

    Federal IT Consulting
    Federal IT Consulting San Francisco, United States

    4 days ago

    Default job background
    Permanent Technology / Internet
    Description
    Voice Engineer III at Scott AFB Overview of position:
    Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible
    for all troubleshooting, repairing/replacing, configuring, monitoring and upgrading of the network on
    the both unclassified and classified systems. This position is on-site and mission essential.


    Responsibilities:
    Responsible for implementation and technical support of Cisco Unified Communications
    related technologies
    2nd and 3rd level support of existing systems
    Provide installation, transition, and cutover of components of the systems
    Provide all maintenance and documentation of ground equipment and systems on a
    scheduled and unscheduled basis
    Test and Integration
    Gather trend analysis data on systems, and provide input for resource planning
    Provide real-time usable statistics to aid with troubleshooting
    Upgrades to all supported VoIP / UC systems
    Monitoring of Managed Services UC customers via 3rd party network monitoring software
    Review work/installation progress for accuracy, adherence to network design, and
    conformance to telecommunications standards
    Perform other Voice technology-related duties as assigned Experience/Skills: 5+ years as a Cisco Voice Engineer
    CUCM/Unified Communications
    Cisco Unity
    UCCX Scripting


    Routing/Switching Education:

    BA/BS Certifications:
    IAT II certification required


    CCNP Collaboration Clearance:
    A Secret clearance is required to be considered for the position.
    Must be a US Citizen and pass a background check.


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