General Manager - New York, United States - ARC Document Solutions

Description

ARC Document Solutions is currently seeking a General Manager to work in our Manhattan, NY, and Elmsford, NY service center. We are seeking a candidate who can effectively communicate with people, is objective, and has a positive attitude. In this position, you will lead a team to align operations and sales to achieve business results. Each service center processes large and smallformat documents utilizing Color printing, scanning, and bindery equipment.

To deliver our customers' time-critical information whenever they want it,wherever they want it, in whatever form they want it.

These are the exciting things that you get to do:

TheGeneral Managerwill maintain the branchs personnel and equipment readiness and ability to provide top customer service and deliver a quality product. Ensure that ARCs standards are upheld or surpassed when dealing with internal and external employees/customers by executing the following essential job duties:

• Manage the production systems of the Digital print centers - Production control, customer communication, quality control. Labor and material management etc.
• Directs workforce to succeed in quality hiring, training, and managing new and existing staff members.
• Own the fiscal and operational aspects of the assigned branch facility.
• Work with local and regional teams to prioritize workflows based on customer needs, workload, and machine capabilities.
• Manage staff performance and monitor efficiency of all operations.
• Strategize techniques to maximize operational productivity and identify cost-reduction procedures.
• Perform administrative tasks, such as managing and updating invoices, processing orders, shipping and receiving and tracking inventory.
• Perform production tasks, such as processing in-person, phone, or electronic work orders, inspecting work for sharpness, count, and sizes, and conferring with customers throughout production to keep them informed of the status of their job.
• Support a mindset of ongoing improvements and implementation of best practices throughout the company.
• Assists in other departments as necessary.

These are what we are looking for:

• Minimum 3-5 years of management experience in the Digital printing industry. ( wide format color print experience is an advantage )
• Demonstrated experience in developing strong working relationships with internal staff and external customers.
• Maintain a professional, quality work environment.
• Resolves workflow problems constructively with other departments and branches.
• Ability to effectively promote the products and services of the company.
• Ability to accept responsibility and make decisions with minimal supervision.
• Computer knowledgewith the ability to learn required software technologies and procedures.
• The ability to lift up to 52 lbs.

What We offer:

• Excellent Company support and resources
• Excellent Company Reputation because we consistently receive 5-star customer reviews.
• Competitive compensation
• Comprehensive Employee benefits that include full medical, dental, vision and life insurance as well as a 401-K Plan with company matching
• A management team that supports you and wants to see you be successful.
• Culture of caring for our employees
• Excellent opportunity to learn all about the Managed Print Service industry working with the largest commercial digital printing company in the country.

We have Great Cultural Fit:

We are one team, one company. We are blessed with an outstanding culture and maintaining this is something very important to all of us. The right candidate can succeed in a team environment.

ARC Document Solutions, Inc. (NYSE: ARC) provides technology and services to businesses of all types, with a focus on the architectural, engineering, and construction industry, in thousands of customer locations nationwide, 170 worldwide service centers, and secure document storage in the cloud. Find out more at www.e-

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words Accommodation Request in your subject line.We are an Equal Employment Opportunity (EEO) Employer.It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.To all recruitment agencies:ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes.pm20

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