Admissions Coordinator - Queens, United States - Highland Care Center

Description

Admissions Coordinator

Highland Care Center, a 320 bed Skilled Nursing Facility is currently seeking a dedicated Admissions Coordinator to join the team

Benefits

• Medical Coverage
• Dental and Vision Coverage
• Basic Life and AD&D
• Basic Long Term Disability
• Supplemental Insurance Coverage available
• Flexible Spending Account
• 401K with employer contribution
• Commuter Benefits Available
• Generous Paid Time Off
• Employee of the Month
• Safety Bingo Incentive

Position Summary

Admissions Coordinator will be responsible for coordinating and facilitating referrals for potential admissions. The coordinator will possess excellent communication and interpersonal skills to assure ongoing professional relationships with all area hospitals and nursing facilities. They will also act as a liaison to the nursing unit to help ensure a smooth transition with the admission process for all residents. The coordinator will act as a liaison with family members as well as the residents of the facility.

Responsibilities of the Admissions Coordinator:

• Respond to inquiry calls from hospital discharge planners, families, and other referral sources.
• Conduct facility tours.
• Manage the admission process by maintaining updated bed availability and facility services information at all times.
• Manage the inquiry process professionally, timely and with appropriate follow-up.
• Effectively manage occupancy levels and census/premium mix enhancement.
• Understand census, quality mix and bed management needs of the facility.
• Process admissions paperwork, ensure appropriate payor source, etc. and obtain signatures from residents or responsible parties prior to each admission.
• Communicate special needs of new admits to staff to facilitate a smooth transition.
• Alert appropriate department supervisors and building staff of projected changes, i.e. admissions, bed changes, and discharges, by chairing daily admission meeting to discuss forthcoming changes. Utilize bed management principles.
• Maintain a close working relationship with the Marketing Director, Director of Nursing and the Business Office Manager to ensure appropriate and efficient decisions about prospective admissions.

Requirements of the Admissions Coordinator:

• High School Diploma required. Associates Degree or equivalent preferred.
• Minimum of two (2) years of experience in a health care setting; long-term care setting preferred.
• Effective verbal and written English communication skills.
• Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.