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- Customer service friendly Works well in groups and individually
- Provide assistance front facing Skills Preferred Experience Required One-Two years of Customer Service experience.
Customer Service Representative - Phoenix, United States - Abacus
Description
ssignment View Sector State of AZ Contractor's Work Location ZDOR Position Title Customer Service Representative Labor Category Business Operations Job Category dministrative Number of Positions 2 Job Level 1 Submittal allowed per staffing agency 4 Priority Submittals allowed for this Requisition ssignment Type Temporary Driving Required? No Is a Fingerprint Clearance Card (FPCC)Required? No If Driving is Required, an MVR (Motor Vehicle Record Check) is required.
Yes Work Location Address 1600 W Monroe St, Phoenix, AZ, 85007 ssignment Details Target Start Date 05/27/2024 Target End Date 05/26/2025 Shift 1st Shift Work Schedule Standard Tentative Shift Start Time 8:00 AM Tentative Shift End Time 5:00 PM Staffing Agency NTE (Not-to-Exceed) Bill Rate Rate Unit Hour Estimated Regular Hours/Week 40.00 OT Expected No OT Rate Time and One Half (Non Exempt) Travel Required No Estimated OT Hours/Week Travel % Travel Description(Domestic/International) Security Clearance None Is U.S.
Citizenship Required? No Position Details Drug Screen No Background Checks Yes Position Description This is a customer service position that requires candidates to be available to work from the office and work from home.
Responsible for face to face contact with customers. Performs customer service activities by providing assistance, guidance, and instruction for more complex customer service complaints, inquiries, and issues. Assist with managing a team inbox that receives inquiries from internal and external customers within the department. Performs the complete range of agency customer service functions within the work section. Exercises discretion to interpret and apply customer service operations. Ability to be flexible and work special duties as assigned. Take in person and virtual appointments through a team shared inbox and assist managing a shared calendar. Skills Required