- The Collection Specialist will manage a portfolio of over $800k consisting of over 1.3k customers.
- Collections Specialist will engage regularly with assigned customers, via telephone and other forms of communication with customers to ensure the timely payment of invoices and assist with the resolution of any disputes or queries raised by customers.
- Contact customers with overdue accounts and attempt to either collect the overdue amounts.
- Provide correspondence and supporting documentation quickly to ensure timely payment.
- Make outbound calls on outstanding accounts. Deliver exceptional customer experience in all interactions through inbound and outbound calls to meet goals.
- Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution.
- Resolve customer issues and complaints concerning billing disputes.
- Perform uploads to customer websites.
- Submit regular reports on the status of unpaid accounts and any repayment progress.
- Bachelor's in Accounting or Finance preferred
- 3 to 6 years related experience in Collections.
- Strong communication skills - both verbal and written. Writes clearly and informatively.
- Strong fluency/ expert-level user of Windows applications and working knowledge of MS Excel.
- Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
- Self-Motivated and enthusiasm to learn and grow.
- Ability to work independently.
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Collection Specialist
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Box Dallas, United StatesWHAT IS BOX?Box is the world's leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, f ...
Collections Specialist - Dallas, United States - Singer Industrial
Description
Job Description
Job DescriptionSinger Industrial, is searching for a Collections Specialist in Dallas, Texas. Singer Industrial is one of America's largest Industrial Distributors with a North American footprint of approximately 100 locations with over 1,400 employees. Singer Industrial strives to efficiently improve customer productivity with innovative industrial solutions, while providing employee growth and opportunity. We do this with a robust line of fluid power, hose & fittings, belts, seals & gaskets, pneumatic and automation products, and services.
Job Summary:
The Collections Specialist plays a crucial role in managing and recovering outstanding payments.
What you'll do:What you'll need:
At Singer Industrial, we believe our employees are what's most important, therefore we offer a complete benefits package including but not limited to: Health and Wellness, HSA, FSA, Dental, Vision, Life Insurance, Long-Term and Short-Term Disability, 401(K) matching, and PTO.
