Senior IT Operations Specialist - Mountain View - VTekis Consulting LLP

    VTekis Consulting LLP
    VTekis Consulting LLP Mountain View

    1 week ago

    Description
    Company Description
    VTekis Consulting LLC provides complete solutions for Staff Agumentation, Recruitment Process Outsourcing, Contract Hiring, Direct Hire and Outsourced Solutions.

    Our goal is to deliver quality professional services to our clients not just to find someone to do a job, we match the right professional for your staffing needs and earning confidence through the proper assignment of people.

    This alignment of people and companies allows us to create opportunity. Most importantly, We don't consider the process complete until we find the perfect fit.
    Job Description

    Requirements:

    • Korean Bilingual
    • Has previous experience in enterprise IT and a solid understanding of business culture
    • Proficiency in writing reports for management and presenting them.
    • Create weekly and monthly reports for management and customers and present them.
    • Identify root causes of issues and communicate effectively with management and customers.
    • Experience in supporting Windows 11 and Mac OS

    Job Description:

    • Able to handle urgent and complex support issues and coordinate the effort within the IT Operations Team.
    • Act as an escalation point for all IT requests and incidents.
    • Develop and enhance phone and ticket escalation processes to ensure smooth escalation and information flow within the IT Operations team.
    • Provide data and reports on KPIs and trends using Zendesk ITSM on a weekly, monthly, and as-needed basis.
    • Responsible for daily ticket analysis and developing strategies for improvement
    • Monitor all IT communication channels on Slack, MS Teams, and email
    • Responsible for participating in escalation calls as needed
    • Review and approve purchase orders responsibilities
    • Review survey feedback to improve services, tools, and support experience
    • Provide extensive VIP Support for 70+ Corporate Executives and dispatchers from HQ
    • Working as primary technical support between tier 2 and the systems/network team
    • Understanding Microsoft Directory, Group Policy, DNS, and certificates (Windows PKI)
    • Experience with SCCM on Image deployment, SCEP, and Deployment on Windows, Mac, and Linux
    • Good troubleshooting technique on physical workstations, laptops, printers, etc.
    • Responsible for deploying and maintaining Client's in-house security tools
    • Participate in the on-call rotation as an IT Operations Team Lead.
    Regards,
    Mohammed ilyas,
    PH or Text or you can share the updated resume at . com
    Qualifications
    Additional Information

  • Work in company

    IT Operations Specialist

    Only for registered members

    Dice es la plataforma líder para expertos en tecnología en todas las etapas de sus carreras. El cliente Geopaq Logic busca un especialista en operaciones IT senior. · Se requiere experiencia previa en empresas IT y comprensión sólida del entorno corporativo. · Able to handle urge ...

    Mountain View

    2 weeks ago

  • Work in company

    Operations Specialist

    Only for registered members

    + Korea Investment Partners US (KIPUS) seeks detail-oriented Operations Specialist to support venture capital operations. In this role you will serve as primary point person for fund operations reporting directly to CEO.+ · + Fund Administration include taking ownership of day-to ...

    Los Altos

    1 week ago

  • Work in company

    Business Operations Specialist

    Only for registered members

    The Business Operations Specialist plays a key supporting role in the development and execution of facility and workplace programs to meet the evolving needs of clients. · Reporting to the ABM Account Director this role assists in program coordination process documentation data ...

    Mountain View $85,000 - $95,000 (USD)

    1 month ago

  • Work in company

    Business Operations Specialist

    Only for registered members

    The Business Operations Specialist plays a key supporting role in the development and execution of facility and workplace programs to meet the evolving needs of clients. · ...

    Mountain View

    4 weeks ago

  • Work in company

    Business Operations Specialist

    Only for registered members

    The Business Operations Specialist plays a key supporting role in the development and execution of facility and workplace programs to meet the evolving needs of clients. · Support program coordination, process documentation, data analysis. · Cross-functional collaboration to ens ...

    Mountain View, CA

    4 weeks ago

  • Work in company

    Operations Specialist

    Only for registered members

    We're hiring an Operations Specialist to support high-volume, high-accuracy benefits administration across carriers, · benefit platforms, · and internal systems.Process enrollment and eligibility activity across benefit administration platforms, · carrer portals, · and internal s ...

    San Francisco Bay Area

    3 weeks ago

  • Work in company

    Operations Specialist

    Only for registered members

    We are seeking an Operations Specialist (Grant Making) to support efficient, compliant, and data-driven grantmaking operations in the Bay Area. · ...

    San Francisco Bay Area

    3 weeks ago

  • Work in company

    Senior IT Operations Specialist

    Only for registered members

    + Job summary · The Senior IT Operations Specialist will provide technical support for corporate executives and dispatchers from HQ. · +ResponsibilitiesAble to handle urgent and complex support issues and coordinate the effort within the IT Operations Team. · Act as an escalation ...

    Mountain View Freelance

    2 weeks ago

  • Work in company

    Legal Operations Specialist

    Only for registered members

    NewsBreak is seeking a Legal Operations Specialist to support its growing in-house legal team.As a core member of the legal operations function, this role will own and manage the contracts lifecycle through the company's CLM system. · ...

    Mountain View $90,000 - $140,000 (USD)

    1 month ago

  • Work in company

    Renewals Operations Specialist

    Only for registered members

    Data entry from Gainsight tool into Salesforce to load expiring renewal opportunities. · Requirements: Salesforce experience (2-3 years) · Understanding of renewal process · Knowledge of research and entitlement information · ...

    Mountain View

    2 weeks ago

  • Work in company

    Community Operations Specialist

    Only for registered members

    We are looking for a Community Operations Specialist to join our team at Waymo. As a member of the Communications team, you will be on the cutting edge of bringing autonomous driving technology to the public. · ...

    Mountain View

    1 month ago

  • Work in company

    Senior IT Operations Specialist

    Only for registered members

    Senior IT Operations Specialist responsible for handling urgent and complex support issues, coordinating with the IT Operations Team and providing data and reports on KPIs and trends using Zendesk ITSM. · ...

    Mountain View

    1 week ago

  • Work in company

    Legal Operations Specialist

    Only for registered members

    +Job summary · Founded in 2015, NewsBreak is the Content Intelligence platform shaping the future content economy. · ...

    Mountain View, CA

    1 month ago

  • Work in company

    Senior IT Operations Specialist

    Only for registered members

    We are looking for enthusiastic and experienced senior IT Operations staff to join a team of 17 members (13 in the US and 4 offshore) from Tier 1 and Tier 2 IT Operations across multiple locations and time zones in the US and offshore. · The main duties include understanding the ...

    Mountain View, CA

    3 weeks ago

  • Work in company

    Legal Operations Specialist

    Only for registered members

    Job Responsibilities · Report directly to the General Counsel and serve as a core member of the legal · operations function. · Manage contracts lifecycle through CLM system. · ...

    Mountain View, California, United States

    1 month ago

  • Work in company

    Community Operations Specialist

    Only for registered members

    +As a member of the Communications team, you'll be on the cutting edge of bringing autonomous driving technology to the public. · <ul style=\ ...

    Mountain View, CA

    1 month ago

  • Work in company

    Legal Operations Specialist

    Only for registered members

    About NewsBreak · Founded in 2015, NewsBreak is the Content Intelligence platform shaping the future content economy. With over 40 million monthly active users, our flagship platform delivers highly personalized local news and information powered by advanced AI, recommendation sy ...

    Mountain View, CA

    1 month ago

  • Work in company

    Product Operations Specialist II

    Only for registered members

    Lensa es una plataforma de carrera que ayuda a los buscadores de empleo a encontrar buenos puestos en EE.UU. Se nos indica no ser un agente laboral o agencia. · Lensa no contrata directamente para estos puestos pero promociona trabajos en LinkedIn por cuenta de sus clientes direc ...

    Mountain View

    1 month ago

  • Work in company

    Product Operations Specialist II

    Only for registered members

    Adecco is assisting a local client recruiting for Product Operations Specialist II opportunities in Mountain View CA USA This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that massive tech company whose core function is organi ...

    Mountain View, CA

    1 month ago

  • Work in company

    L2 Support Operations Specialist

    Only for registered members

    Our client is looking for a Junior L2 Support Operations Specialist (Level I II work) to oversee the support ticketing system. · Manage and monitor support tickets using Jira · Resolve Level I II issues or direct tickets to the correct person/group · ...

    Mountain View, CA

    1 month ago

  • Work in company

    L2 Support Operations Specialist

    Only for registered members

    Our client is looking for a Junior L2 Support Operations Specialist (Level I II work) to oversee the support ticketing system, resolve tickets when possible, or route them to the appropriate teams. · ...

    Mountain View

    1 month ago

Jobs
>
Senior it operations specialist
>
Jobs for Senior it operations specialist in Mountain View