Deputy Director, Sustainment - Colorado Springs, United States - Jacobs Technology, Inc.

    Default job background
    Description

    Your Impact:
    Challenging Today. Reinventing Tomorrow. We're invested in you and your success. Everything we do is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships.

    At Jacobs, we challenge the status quo and redefine how to solve the world's greatest challenges, transforming big ideas into intelligent solutions for a more connected, sustainable world.

    Design your career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow.

    Jacobs NORAD Operations Group (JNOG) Selected by the Air Force Life Cycle Management Center's Strategic Warning and Surveillance Systems Division for Operations, Maintenance, and Sustainment (OM&S) of critical mission systems for the North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC), we support the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II).

    Since 2020, Jacobs, through the (ITW/AA) and Space Support Contract II (NISSC II), has provided:


    • Operations, maintenance, and Sustainment of current and legacy systems for the surveillance and cataloging of manmade objects in space.
    • Mitigation of orbital conflicts.
    • Threat warnings and control from airborne, land-based, and space-based systems for threat activities.
    • Operations and maintenance of classified communications.
    • Software development and integration.
    NISSC II supports the classified communications and processing for Command and Control (C2) capability and legacy space C2 systems located at:


    • Cheyenne Mountain Space Force Station (CMSFS), Colorado
    • Peterson Space Force Base (PSFB), Colorado
    • Offutt Air Force Base, Nebraska
    • Vandenberg Space Force Base, California
    Numerous sensor and forward operator sites around the world Description of Duties:

    The Deputy Director of Sustainment will be responsible for leading, planning, and organizing a major technological department of ~200 employees.

    Oversees functional teams (Software Developers, System Engineers, Architects, CM/DM, Technical Writers, System Integrators, etc) responsible for:


    • Bug fixes, enhancements and modification of software/hardware identified by ITW/AA and Legacy Space operators
    • End of Service/End of Life upgrades
    • New capability delivery The Deputy Director of Sustainment will be responsible for managing information and facilitating effective communication between government customers and executive leadership. This responsibility plays a vital role in ensuring the success of the NISSC II contract and maintaining strong relationships with key stakeholders.

    Some key responsibilities of the position are:

    Government Customer Engagement:
    Establish and maintain productive relationships with government customers. This involves understanding their specific needs, objectives, and expectations related to the NISSC II contract.

    Regular communication and engagement with government representatives will be necessary to address inquiries, provide updates, and obtain feedback to ensure the successful delivery of services.


    Liaison Role:
    Act as a liaison between government customers and Jacobs' corporate business office and executive leadership. This includes effectively conveying customer requirements, concerns, and feedback to the appropriate internal teams and individuals within Jacobs. Similarly, you will communicate the company's strategies, goals, and updates to the government customers to ensure alignment and transparency.

    Budget Management:
    Oversee financial decisions and manage the labor, material, and travel budget for the directorate. Ensures multiple projects are delivered on time, within budget, and meeting the required scope/quality.

    Information Management:
    Manage information flows will be a critical part of your responsibilities. This includes gathering, analyzing, and disseminating relevant information from both government customers and Jacobs' internal sources.

    You will need to ensure accurate and timely communication of pertinent details, such as contract requirements, project status updates, risks, and opportunities, to facilitate informed decision-making by both parties.


    Direction and Guidance:

    Effectively communicating the objectives, priorities, and strategic initiatives of Jacobs' corporate business office to the project teams working under the NISSC II contract.

    Understand the government customers' goals, expectations, and regulatory changes to Jacobs' executive leadership for consideration in decision-making processes.

    Relationship Management:
    Building and maintaining strong relationships with government customers and Jacobs' corporate business office and executive leadership is crucial.

    You will act as a trusted advisor and advocate for both Responsibilities:


    • Lead, plan, and organize a major technological department within a large group, ensuring alignment with company objectives and goals.
    • Responsible for managing the budget and controlling costs associated with the NISSC II contract Sustainment Department.
    • Effective budget management is essential to ensure the financial health of the project and to optimize resource allocation.
    • Serve as a Chief Leader providing strategic guidance and direction to the department.
    • Develop and implement technical programs to support the sustainment of systems and services offered under the NISSC II contract.
    • Assign personnel to appropriate projects and initiatives, considering individual strengths and team dynamics.
    • Review and assess the performance and results of the department, identifying areas for improvement and implementing corrective actions as necessary.
    • Foster a collaborative and inclusive work environment, promoting teamwork and knowledge sharing among team members.
    • Stay updated with industry trends and advancements, ensuring the department remains at the forefront of technological innovation.
    • Collaborate with internal and external stakeholders to understand their needs and expectations and ensure the department's services meet or exceed those requirements.
    • Provide regular reports and updates to senior management regarding the department's activities, performance, and future plans

    The successful candidate will:

    • Excellent communication skills, both verbal and written, with the ability to effectively interact with individuals at all levels of the organization.
    • Ability to work collaboratively in a team-oriented environment and foster a culture of inclusivity and continuous improvement.
    • Strong analytical and problem-solving skills, with the ability to make informed decisions in complex situations.
    • Proven ability to plan and execute technical programs and initiatives successfully

    Here's what you'll need:

    Basic Requirements:

    Must have one of the following combinations of education and general work experience: Bachelor's degree and 14 years of general experience; Master's and 12 years of general work experience; Doctorate and 10 years of general work experience.


    • Must have a Bachelor's degree in a relevant engineering or management field
    • Must have 8 years of directly related experience
    • Must have 10 years of experience working in a management or leadership role
    • Must have experience as a Deputy Directory, Division Lead, or Senior Project Manager in a large organization supporting IT functions.
    • Must have a strong technical background and understanding of IT systems, software development, network services, cyber security, systems administration, and related areas.
    • Must have an active DoD

    Secret Security Clearance Desired Requirements:

    • Have a PMP certification
    • Have an active DoD Top Secret w/ SCI eligibility This position is expected to pay $170,000-$200,000 annually; this depends on experience, education, and any certifications directly related to the position. Essential Functions Work Environment - Work will be performed inside a large facility.

    An inside environment may be a cubicle (considerations:
    close quarters, low to moderate noise, bright or dim lighting). Physical Requirements - Sitting at desk. Phone use and PC or laptop. Filing required. It may require lifting and carrying boxes of supplies or files up to 25 lbs. Extended periods of sitting while on PC/laptop or phone. Equipment and Machines - General office equipment, which includes: telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment. - Servers, switches, routers, and other computer equipment that supports the network environment. - Operating hand tools, power tools, ladders, and test equipment. - May require operating motor vehicles. Attendance * Regular attendance in accordance with the established work schedule is mandatory. * Position requires 10% travel between the local bases within Colorado Springs and Cheyenne Mountain. Possible travel outside the state.

    Other Essential Functions - Employment is contingent upon obtaining all required certifications within the timeframe specified in a waiver by the government (if applicable) and maintaining required certifications throughout the contract.

    Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination. - Candidate must exhibit professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized and coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment.

    Ability to communicate verbally and in writing to work effectively with various government, military, and contractor personnel at all levels.

    - Candidate must be able to interface effectively with individuals at all levels of the organization. - Grooming and dress are usually business casual but dependent on the client's standards. Must not pose a safety hazard to employees working in the same general area. - The position you