Representative, Care Connections Member Advocate - Must Be Bilingual in Cantonese, and Tagalog, M - F 8:30AM - 5:30PM Pacific Time Hours - CA ONLY - Argus, CA
3 weeks ago
Job Summary
Makes outbound calls to members, completes assigned hand-dial lists, and provides proactive member support, information, and assistance. Adheres to member interaction departmental standards, call quality, and documentation requirements.
Schedules high-quality member appointments daily to meet departmental goals.
Job description
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