Sales Administrator - Ontario, NY, US

Sales Administrator · A-SHIFT: (7:00am-3:30pm) · Minimum 40 hrs/week; overtime as needed · Optimax is experiencing exciting growth and expanding our team We are seeking a Sales Administrator. Whether you are starting your career or looking for a new challenge, we offer a dynamic ...

Job description

Sales Administrator

A-SHIFT: (7:00am-3:30pm)

Minimum 40 hrs/week; overtime as needed

Optimax is experiencing exciting growth and expanding our team We are seeking a Sales Administrator. Whether you are starting your career or looking for a new challenge, we offer a dynamic work environment, opportunities for advancement, and the chance to contribute to creating cutting-edge optics for a wide range of industries. Apply now and start your career journey with Optimax

A unique corporate culture combined with a dynamic work environment:

At Optimax, we build lenses that power cutting-edge technologies in aerospace, defense, and consumer electronics. Our optics help shape breakthroughs that benefit humanity and protect our freedom. We offer a dynamic and collaborative work environment where innovation and teamwork thrive. We are looking for motivated individuals who are eager to learn, grow, and contribute to impactful projects.

Job Summary and Essential Job Duties:

As a Sales Administrator at Optimax Systems, you will be at the forefront of our mission to enable customer success. This role is responsible for creating high-value customer relationships, prioritizing responsiveness to our customers, and helping to improve upon and strengthen the corporate brand. This position demands someone with strong interpersonal and communication skills, work ethic, organizational management skills, is goal oriented, and able to draw energy from being a part of a team. They will interface with all aspects of the business and work directly with customers to help support and shape corporate performance. The Sales Administrator seeks to pursue constant improvements in supporting our customers and the customer experience. The Sales Administrator will serve as a point of contact for customers with inquiries about quotes and existing orders and must be able to work in multiple software systems.

Through On the Job Training (OJT), Sales Administrator will:

• Build and maintain strong, trust-based relationships with new and existing customers across key markets.
• Serve as a primary high-level commercial point of contact, understanding customer requirements and ensuring alignment with Optimax capabilities.
• Contact customers to gather information, collect feedback, or answer queries, with the ability to communicate in a professional manner.
• Process quotes and orders, and update records accordingly.
• Handle sensitive and confidential information.
• Collaborate cross-functionally with engineering, manufacturing, quality, and leadership to ensure successful program execution and customer satisfaction.
• Navigate changing priorities, complex requirements, and dynamic timelines while maintaining a commitment to customer success.
• May be asked to represent Optimax at meetings, industry events, trade shows, and conferences in support of customer relationships

Education Requirements: 

• Associate's Degree in Business Administration or equivalent 

Minimum Requirements:

• Three (3) years' experience in an administrative support role, preferably in a manufacturing environment
• Excellent communication and interpersonal skills, including poise, tact, diplomacy and the ability to handle sensitive and confidential situations in a professional manner. 
• Highly motivated team player that demonstrates attention to detail, is results oriented, and can smoothly manage multiple projects & customers, with minimal supervision. 
• Proficiency in Microsoft Office, Excel, & Outlook
  • FileMaker and Epicor preferred
• Excellent organizational and multitasking skills
• Strong problem solving skills

Compensation & Benefits:

Optimax offers competitive compensation based on experience and a comprehensive benefits package, including:

• Bonus: 25% Monthly Profit Sharing
• Tuition Assistance: Support for continuing education
• Health Insurance: Medical, Dental, and Vision options
• 401(k): Retirement plan with employer match
• Paid Time Off: Generous vacation and paid holidays
• Other Benefits: Life Insurance, Disability Insurance, Health Savings Account (HSA)

Equal Opportunity Employer:

Optimax is committed to offering equal opportunity for all candidates.  We encourage you to apply regardless of background, race, religion, gender, sexual orientation, age, disability, veteran status, or any other protected characteristic.  Optimax will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. 

ITAR Compliance: 

Due to federal regulations, employment at Optimax is limited to U.S. citizens or lawful permanent residents. (EEO) Optimax Systems, Inc. must comply with the International Traffic in Arms Regulations (ITAR) issued by the United States Department of State, Department of Defense Trade Controls. Because of the ITAR, Optimax must limit employment opportunities to US citizens or lawful permanent residents of the United States.