- Provides excellent customer service
- Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the internet, making copies, etc.)
- Check in and processes library materials as necessary
- Accepts and processes fines, fees, or other payments.
- Provides information regarding programs, events, conference rooms, etc.
- Shelves library materials
- Addresses or escalates patron conduct or safety issues to appropriate management
- Know and understand the American Library Association's Library Bill of Rights, Freedom to Read and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. In addition to these freedoms, support client discretion of materials available at your local library(ies).
- Follow all legal and policy requirements related to patron privacy and custodianship of patrons' records
- Other duties as assigned
- High School diploma or GED required
- Two years of Library experience preferred
- Basic knowledge of library systems and databases preferred
- Excellent customer service Skills
- Knowledge of Microsoft Office Suite
- Good communication skills, both written and verbal
- Must be able to work a flexible schedule that may include a combination of days, evenings and weekends
- Must be able to move from place to place within the location: lift, push/pull, hold/carry of items weighing up to 25 pounds and occasional up to (35) pounds such as files, books, stacks of paper, and other materials.
- Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.
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Library Associate 2 - Hemet, United States - Library Systems & Services
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Description
Library Systems & Services is seeking an energetic and creative Library Associate 2 for the Valle Vista Library focusing in Young Adult Services. The Library Associate 2 will initiate, plan, conduct, and evaluate a variety of programs and activities to improve literacy, social, and science skills while encouraging the use of the library and improving library access to marginalized groups and English as a second language learners. This position cooperates with other staff members to meet the needs of the public, community, and the library. Other responsibilities include working at the circulation desk, providing excellent customer service, handling library registration accounts, placing item requests, handling fines, processing lost materials and problem-solving patron accounts. Multilingual speaking (Spanish/English) a plus. Must be available to work evenings and Saturdays.
Responsibilities:
An individual must be able to perform each essential duty and responsibility satisfactorily.
Requirements
An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.
Physical Requirements:
Benefits
LOCATION: Valle Vista Library
HOURS PER WEEK: 19
STARTING HOURLY RATE $