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System Support Specialist
3 weeks ago
First Internet Bank Fishers, United StatesWho Are We? · We're not just another bank and we're not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insur ...
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Customer Support Specialist
2 weeks ago
Shorr Packaging Fishers, United StatesTogether, We Own it Start your employee owner journey with Shorr Packaging. · The Custom Support Specialist provides a positive brand experience for existing and potential customers as a key liaison between Shorr and our valued customers. Through close collaboration with a varie ...
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Retail Delivery Support Specialist
5 hours ago
FORUM Credit Union Fishers, United States PermanentOverview: · At FORUM Credit Union, we are dedicated to helping our members live their financial dreams. We are a community-focused organization known for our commitment to providing innovative, personal financial services. Our Retail Delivery team is expanding, and we are seekin ...
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Quality Systems Specialist
2 weeks ago
INCOG BioPharma Services Fishers, United StatesQuality Systems Specialist · Who? · Does Quality Systems Specialist sound like your next job title? · This exciting opportunity is offered by INCOG BioPharma Services, who is seeking a highly motivated Quality Systems Specialist to join at it's state-of-art CDMO during an excitin ...
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Document Control Specialist
3 weeks ago
INCOG BioPharma Services Fishers, United StatesThe Document Control Specialist will be instrumental in developing and championing our new organization's approach to the design, approachability, control, and training of content, working closely with the Senior Manager of Quality Assurance, The Specialist will manage the flow o ...
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Quality Systems Specialist
2 weeks ago
INCOG BioPharma Services Fishers, United States· INCOG BioPharma Services is seeking a Quality professional to be a cross-functional agent for Quality Assurance across the Quality Systems process domains. The Quality Systems Specialist will be responsible for support of the Change Control, Deviation, and CAPA processes and a ...
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Employment Specialist FULL
2 weeks ago
Opportunities for Positive Growth Inc Fishers, IN, US, United States:Overview: Opportunities for Positive Growth, Inc. is committed to providing meaningful and dignified support to individuals with intellectual and developmental disabilities. We are: · 100% employee owned · named a Top Workplace (Indiana) ten times, 1st place in 2023 for Meaningf ...
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Lead Medical Assistant
2 weeks ago
Concentra Career Choice Fishers, United StatesOverview: · Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a ti ...
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Director Nursing, Hospice
1 week ago
eCommunity Fishers, United StatesJoin Community · Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, community is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting ...
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Customer Service Representative
3 weeks ago
FYZICAL Therapy and Balance Centers Fishers, United StatesWhy You'll Love This JobIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Fishers, IN, that is a perfect fit for youAs the first and last pe ...
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Shipping Specialist
3 weeks ago
INCOG BioPharma Services Fishers, United StatesWHO? · If you naturally create new ways to deliver exceptional results, we want to talk to you · INCOG BioPharma Services is seeking a Shipping Specialist to join them on their journey in delivering their world class CDMO services, specializing in parenteral injectable drugs. · W ...
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Quality Validation Specialist
3 weeks ago
INCOG BioPharma Services Fishers, United StatesThe Quality Validation Specialist will help implement Quality procedures and standards throughout the stages of drug product manufacturing, packaging, and release. · The Quality Validation Specialist will provide support with: · • · Lifecycle Document Review/Approval · • · Pro ...
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School Psychologist
2 weeks ago
Amergis Fishers, United States Part timeThe School Psychologist works to support students through avariety of mental health and developmental issues and aid in qualifyingstudents for additional support services. The School Psychologist is responsible for providing on-sitepsychological services to students under the jur ...
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Collections Specialist
3 weeks ago
FORUM Credit Union Fishers, United StatesOverview: · Base Compensation: $38K-$40k plus incentives · At FORUM Credit Union, we're more than just a workplace. We're a community where you can find your purpose, make a positive impact, and help our members live their financial dreams. Recognized as a Best Place to Work in ...
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Employment Specialist FULL
3 weeks ago
Opportunities for Positive Growth Fishers, United StatesJob Type · Full-time · Description · Overview: Opportunities for Positive Growth, Inc. is committed to providing meaningful and dignified support to individuals with intellectual and developmental disabilities. We are: · 100% employee owned · named a Top Workplace (Indiana) t ...
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Employment Specialist FULL
3 weeks ago
Opportunities for Positive Growth Fishers, United States: Overview: Opportunities for Positive Growth, Inc. is committed to providing meaningful and dignified support to individuals with intellectual and developmental disabilities. We are: · 100% employee owned · named a Top Workplace (Indiana) ten times, 1st place in 2023 for Meani ...
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Desort Fishers, United StatesFull time Veterinarian - Exceptional Opportunity, Superior Salary, Great Benefits - Fishers, IN · We are looking for a full-time veterinarian to join our team at our animal hospital in Fishers, IN. We are a busy, but friendly and supportive practice, and we are looking for someo ...
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Parts Specialist
3 weeks ago
O'Reilly Auto Parts Fishers, United StatesO'Reilly Automotive Trade Center Dr [Retail Sales / Retail Associate / Team Member] As a Parts Specialist at O'Reilly Automotive, you'll: Deliver excellent customer service and ensure a positive customer experience; Support management in the accomplishment of assigned tasks; Main ...
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Entry Level Marketing Coordinator
3 weeks ago
Smart Solutions Inc Fishers, United States· Join our fast-paced startup environment as an Entry Level Marketing Coordinator We are looking for candidates who possess excellent communication skills, a positive attitude, a strong work ethic, professionalism, and the ability to thrive within a team. · Duties & Responsibil ...
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Retail Service Specialist
1 week ago
O'Reilly Auto Parts Fishers, United StatesO'Reilly Automotive Allisonville Road [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the ar ...
Sr. IT Support Specialist - Fishers, United States - Vaco Los Angeles
Description
Sr. IT Support Specialist (Contract) in Fishers, IN at Vaco **Location:**
**Experience:**
Not Specified **Job Description**
**Sr. IT Support Specialist**Long-term Contract - Fishers, IN
**NO C2C or Sponsorship available**
Primary Responsibilities
Provide Tier II-III help desk and project-level Service Desk functions to include evaluating, processing/resolving, reporting, and tracking of trouble tickets
Monitor trouble ticket queues, entering and managing software problem incidents
Review trouble tickets to ensure documented information is complete, accurate, and sufficient to facilitate reproduction and analysis of the issue
Work tickets and coordinate with other support center staff and/or ticket originator to confirm or obtain additional information and assign classification and priority to facilitate timely processing
Communicate and collaborate with IT team, local staff, and other stakeholders for resolution of issues
Assist with O365 hybrid User Account provision processing and troubleshooting
Handle routine tasks with no assistance and complete new assignments with general instructions
Work on assignments that are moderately complex in nature, using engineering judgement to resolve issues and make recommendations, document tickets.
Follow standard practices and procedures
Work closely with other support team members to ensure timely ticket triage.
Manage escalation to Vendors for higher level support
Basic Qualifications
Minimum of 5 years of prior relevant operational software support experience
Technical BS Degree preferred
Ability to interact and assist customer team members, at a variety of levels and technical capabilities, including high levels of management.
Must be able to learn quickly, work independently, be detail-oriented, and excellent time management skills
Must have strong analytical, problem-solving, and conceptual skills
Must have the ability to own a technical task and work it to completion
Extensive hands-on experience in an operations support role.
Tier II-III experience troubleshooting user issues and gathering information to support resolution
Intermediate knowledge of and experience supporting Office365, Fortinet Firewalls
Experience with Hyper-V virtual server support