Guest Services Supervisor - North Myrtle Beach, SC
1 day ago

Job description
Guest Services Supervisor: AM
Shift - Avista Resort
Job
description - The person in this position reports directly to
the Guest Services Manager and is responsible for managing front desk
operations. This involves coordinating guest arrivals and departures, and
cancelations. The Supervisor will partner with other department heads to ensure
that all guest needs and concerns are properly addressed.
Job
responsibilities:
·
Welcome and acknowledge all guests according to company
standards; anticipate and address guest service needs
·
Follow all company safety and security policies and procedures;
report any maintenance problems/safety hazards
·
Schedule staff based on business needs
·
Assist guests in making, changing, and canceling reservations
·
Work directly with Housekeeping and Engineering to ensure that
all guest requests are achieved in a timely and correct manner
·
Inform housekeeping of late check outs, blocked rooms, and
request from guest
·
Accurately inform guest of our room types, rates, and amenities
Requirements:
·
Available to work a flexible schedule including 2nd & 3rd
shifts, weekends, and holidays
·
Must be able to work with our front desk operating system
·
Must have previous experience in a similar role
Qualifying team members may enjoy the
following benefits:
·
Medical insurance
·
Vision, Dental, Disability, Life and Accident insurance
·
Paid Vacation
·
Bereavement leave
·
401 (k)
Myrtle Beach Seaside Resorts believes that our
employees are the strength, vendors are the standard, homeowners are the
prospect, and customers are the focus. We are committed to maintaining a safe
and secure, working environment, which promotes communication, participation,
and involvement. Empowered and proactive staff create memorable experiences for
our guest that exceed expectations.
View all jobs at this company
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