Housing Technician - Oceanside, United States - City of Oceanside

Description

Salary : $46, $62,256.00 Annually

Location : City of Oceanside, CA

Job Type: Full Time

Job Number:

Department: Housing and Neighborhood Services

Opening Date: 04/23/2024

Closing Date: 5/17/2024 4:00 PM Pacific

Introduction

THE CITY OF OCEANSIDE IS AN EQUAL OPPORTUNITY EMPLOYER.

The City of Oceanside is accepting applications for current and future vacancies for the position of Housing Technician. There is currently one vacancy in the Housing and Neighborhood Services Department in the Section 8 Housing Choice Voucher program.

Examples of Duties

The Housing Technician assists in processing applications for Section 8 housing assistance; conducts intake interviews with applicants to obtain information to determine eligibility; verifies income, family composition, and related information obtained in interviews through third party verification or other means; performs and verifies computations; sets up and maintains files and/or filing systems; screens telephone and office callers, dispensing information or referring to professional staff; advises and counsels applicants regarding verifications and related issues; may schedule and conduct briefings; operates computer; retrieves and compiles statistical reports; types letters, memos and other materials; composes routine correspondence; prepares mailings; photocopies materials; completes various other routine office or field housing assignments in support of housing programs and staff.

CLICK LINK FOR FULL CLASS SPECIFICATION:

Minimum Qualifications

Knowledge of:

• Principles and practices of customer service.
• Methods and techniques of conflict resolution.
• Principles and procedures of record keeping.
• English usage, spelling, grammar, and punctuation.
• Mathematical principles.
• Modern office procedures, methods and equipment including computers and applicable software applications.

Ability to:

• Learn the operations, services and activities of Section 8 and low rent public housing programs.
• Learn the methods and techniques to verify information received from applicants.
• Learn community resources available to low income clients.
• Learn rules and regulations governing public housing programs as they relate to program eligibility.
• Learn, interpret, and explain program rules, regulations, policies, and procedures to applicants.
• Deal effectively with a wide variety of people.
• Respond to requests and inquiries from the general public.
• Analyze problems and make appropriate referrals.
• Gather data and make accurate mathematical computations.
• Operate office equipment including computers and supporting word processing and spreadsheet applications.
• Generate a variety of reports from specialized computer systems.
• Maintain and update accurate records and files.
• Typing at a speed necessary for successful job performance.
• Understand and carry out oral and written instructions.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective relationships with those contacted in the course of work.

Experience and Training

Experience:Some experience in a position involving extensive public contact. Experience in Federal, State and local housing assistance programs is highly desirable.

Training: Equivalent to the completion of the twelfth grade.

Working Conditions and Selection Process

Environmental Conditions:Office environment; exposure to computer screens; extensive public contact.

Physical Conditions:Essential functions may require maintaining physical condition necessary for sitting and standing for prolonged periods of time; speaking and hearing to exchange information; visual acuity to read and interpret information.

Selection Process: All properly completed applications will be reviewed and the most appropriately qualified individuals will be invited to continue in the selection process. Failure to provide all required application materials will result in disqualification from the selection process. The process may include any combination of written exam, oral exam, and/or skills assessment to further evaluate job-related qualifications. Candidates who successfully complete the selection process will be placed on the Eligibility List for a minimum of six months.

Note: Prospective employees will undergo, and must successfully pass, a background reference check (including fingerprinting) and a medical examination. Drug screening may be required.

RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS, BUT MAY BE ATTACHED.

CANDIDATES WHO REQUIRE A REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION PACKAGE.

THE PROVISIONS IN THIS BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.

CITY OF OCEANSIDE

Oceanside City Employees' Association

Benefit Summary

The following is a highlight of benefits

Retirement
Public Employees' Retirement System (CalPERS)

• Employees hired after January 1, 2013 are subject to the State laws of PEPRA in regard to retirement benefits. Each individual's benefits may differ. Consult with Employee Benefits for further details.
• Third Level 1959 Survivor Credit
• Survivor Continuation option

Additional Retirement Credit Purchase Options

• Buy additional Service Retirement Credit prior to membership
• Service Credit for unused Sick Leave
• Buy additional Military Service Credit

Health Insurance

Medical/Vision: (90 Day Wait)

• Kaiser plan provided through Teamster Medical Trust. For more information please contact #

Dental: (First of the Month following hire)

• Delta Preferred Option (DPO)
• Delta Care USA (DHMO)

Pre-Tax Benefits

Health benefits are offered on a pre-tax basis and employees cannot add or delete coverage or benefits unless a qualifying event has occurred.

Employee Assistance Program (EAP)

The Anthem EAP is paid for by the City.

• Available to all members of your household
• 6 free confidential counseling visits per incident
• Self-service support online or by phone

Disability and Life Insurances

The STD/LTD/LIFE and AD&D Voya premiums are paid for by City.

Short-Term Disability (STD) Insurance:

• First 90 days - benefits paid at 55% of weekly salary to a maximum weekly benefit of $700 for non-work related disability only
• Seven day waiting period unless hospitalized
• All sick leave must be exhausted before STD is used

Long-Term Disability Insurance:

• After 90 days - benefits paid at 66.7% of monthly salary to a maximum monthly benefit of $6,000 for any disability

Life and AD&D Insurance:

• 1 times annual base salary; minimum of $30,000 and maximum of $200,000 of Basic Life and AD&D

Voluntary Benefits

Benefits are employee paid.

Supplemental Life Insurance through Voya:

• Premiums are determined by age
• Purchased up to a maximum $500,000 for employees
• Spousal coverage up to the employee amount
• Dependent coverage up to $10,000

Flexible Spending Accounts through BCC:

• Utilizes a debit card as a form of payment
• Health Care Spending Account - maximum annual deferral is $2,850
• Dependent Care Spending Account - maximum annual deferral is $5,000

Deferred Compensation - 457 and Roth IRA through Mission Square:

• 457 - Maximum annual pre/post-taxed amount is $22,500 for 2023; over age 50 may contribute an additional $7,500
• Roth IRA - Maximum post-taxed amount is $6,500; over age 50 may contribute an additional $1,000

Hyatt Legal

• Telephone and office consultations are avialable for an unlimited number fo personal legal matters with an attorney of your choice.

GotZoom Student Loan Relief

• Provides a no-obligation benefit analysis for federal student loans to identify, maximize and enroll employees into Federal Loan Repayment and Forgiveness Programs.

ScholarShare 529

• An easy to manage plan that helps make the most of your or a designated beneficiary's college savings with tax benefits.

Tuition Reimbursement

Up to $2,000 per fiscal year

Leave Benefits

Vacation:

1 - 5 years: 3.58 hours
6 - 10 years: 5.12 hours
years: 6.65 hours
16 + years: 8.19

Maximum accrual:

• 360 hours for those hired before 7/1/95
• 300 hours for those hired 7/1/95 or after

Holidays:

• New Years' Day
• Martin Luther King Jr Day
• Memorial Day
• Independence Day
• Labor Day
• Veterans' Day
• Thanksgiving Day
• Friday after Thanksgiving Day
• Christmas Day
• 48 hours Floating Holidays per fiscal year

Sick Leave:

Accrual: 12 days per year

Max accrual: Unlimited

Annual Sick Leave Pay Off:

Each calendar year an employee may elect to receive a 50% payment in lieu of accrued sick leave provided such employee has used 3 work days (maximum of 36 hours) or less of sick leave during the calendar year and has a minimum of 100 hours in their sick leave bank prior to the cash out request.

Sick Leave pay off at separation:

• Sick leave paid out depends on years of service and whether an employee retires or terminates

Bereavement Leave:

• Three days for death of employee's immediate family member
• Two additional days may be charged to sick leave upon approval

Certification Pay

The City will provide certification pay up to $0.87 per hour for employees utilizing designated certifications in the performance of their duties.

Bilingual and Notary Pay
Bilingual: $1.73 per hour for eligible employees

Notary: $.58 per hour for eligible employees

Uniforms

The City will provide uniforms for any employee required by the City to wear such uniform in the course of their regular job duties.

Commercial Driver License
The City will reimburse the application cost of Commercial Class A or B Driver License to full-time employees in certain classifications.

Safety Shoes
The City will provide reimbursement up to $175 towards the purchase price of safety shoes to employees who are required to wear such shoes on the job.

Term of Compensation Plan
Effective July 1, June 30, 2024

This is a summary of available benefits. It is not intended to provide full details of all programs. The appropriate Memorandum of Understanding, Compensation Plan and/or Benefit Plan Documents will govern any discrepancies and provide program specifics.

01

Do you possess a high school diploma or equivalent.

• Yes
• No

02

Do you possess any experience in federal, state, or local housing assistance programs?

• Yes
• No

03

Describe your experience interviewing applicants and collecting documentation to determine eligibility for Housing Assistance Programs, Social Services or comparable services. Include the level of responsibility, employer(s) where this experience was obtained, caseload volume and number of years of experience in this area.

04

Describe your experience providing information to the public either in person or virtually to explain program guidelines, regulations and policies. Include the employer(s) where this was obtained and the number of years of experience.

05

Describe your experience in record keeping, updating logs, and producing statistical reports. Include employer(s) where experience was obtained and list the number of years of experience in this area.

06

Describe your experience working with economically disadvantaged families. Include the employer(s) where experience was gained, length of time in assignment, and level of responsibility in the position.

07

Describe your experience providing customer service. Indicate whether delivery of service was in person, virtual, over the phone or via e-mail.

08

Describe your experience using Microsoft Office suite programs. Indicate your level of proficiency as: Basic, Intermediate or Advanced.

09

CERTIFICATE OF APPLICANT: I certify that all statements and information provided in this application and any attachments are true, and I understand that any false or misleading statements or omissions of material facts may forfeit right to employment considerations by the City of Oceanside.

• Yes
• No

Required Question