Ella's by Christian Petroni AM Server - Nashville, United States - Red Pebbles Hospitality

Description

Job Description

Key Server Responsibilities:

• To provide courteous, prompt service to our guests
• Successfully adhere to our Steps of Service
• Responsible for entering guest orders accurately into Breadcrumb (POS system)
• Full knowledge of menu and beverage offerings
• Personalize the guest experience by understanding the guests needs and offering suggestions
• Ability to communicate guest requests, including dietary restrictions, to culinary staff
• Perform opening and closing duties
• Help to maintain a clean and presentable work environment
• Maintain a positive, outgoing demeanor during service
• Be safety conscious to promote the safety of ones self, co-workers and guests at all times
• Adhere to company policy and procedures
• Perform other duties as assigned by management

Server Qualifications:

• Minimum 1 year serving experience in a high volume restaurant operation.
• Prior related experience requiring excellent customer service, cash handling, service recovery and problem-solving skills.
• Understands how to responsibly serve alcohol to restaurant guests; current TABC certification required.
• Ability to work in a fast-paced environment while managing the needs of guests.
• Ability to work cohesively with co-workers throughout the restaurant.
• Possess a passion for hospitality and a love of the food & beverage industry.
• Ability to work a flexible schedule, to include early mornings through early afternoon.
• Ability to lift, carry, push, pull and place objects weighing up to 25 lbs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.

We are an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.