- Own the entirety of the service offering lifecycle including, ideation, planning, business case development, launch, sustaining, and End of Life.
- Develop programs and establish processes to market service offerings for switchgear and busbar to our customer base throughout the product lifecycle.
- Provide subject matter expertise and market direction for assigned service products and general data center industry.
- Work with Sales Analytics team to develop KPIs and dashboards to track program success.
- Be a thought leader for assigned offerings both internally and externally.
- Work with the Portfolio team to align messaging and product direction with the full offering portfolio.
- Contribute to the global portfolio product strategy and go-to-market plans.
- Thoroughly research and create business cases inclusive of revenue production and revenue support.
- Provide "train the trainer" content for other market and sales people.
- Prepare and deliver presentations, product demos, and develop sales enablement tools.
- Act as a sales escalation point for complex customer opportunities.
- Attend tradeshows, visit customers, meet with partners and LVO's to ensure an accurate voice of customer is heard in all product plans.
- Embed in other product LoB offering teams to contribute to their market product specifications, requests for engineering resource, and general requirements for Intelligent Ecosystem products.
- At least 5 years in technical product/services marketing, strategic planning, marketing or directly related experience.
- Deep marketing experience with strong VoC knowledge
- Strong knowledge of relevant customer segments
- Technical expertise to translate customer needs/pain points to solutions
- Strong written/oral communication, especially in communicating customer needs
- Strong relationship management skills
- Very strong research and analytical skills.
- Effectively communicates technical information and complex ideas.
- Bachelor's Degree in Engineering or related technical degree.
- MBA and prior consulting, strategic planning or product marketing preferred
- N/A
- N/A
- 10%
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
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Service Product Manager - Westerville, United States - Vertiv Holdings, LLC
Description
POSITION SUMMARY
Provide thought leadership and subject matter expertise surrounding Switchgear and Busbar Service offerings. Clearly understand the market, personas, and competitive landscape the offerings reach. Provide leadership and direction on the full lifecycle of each offering.
RESPONSIBILITIES
QUALIFICATIONS
EDUCATION AND CERTIFICATIONS
PHYSICAL REQUIREMENTS
ENVIRONMENTAL DEMANDS
TRAVEL TIME REQUIRED
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup.
We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.
With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPALS:
Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
OUR BEHAVIORS
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email toNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.
Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
