- Billing & Invoicing
- Prepare and issue customer invoices based on:
- Sales orders
- Shipping documents (BOLs, packing slips, proof of delivery)
- Customer contracts and pricing agreements
- Correct pricing, discounts, and surcharges
- Freight terms (FOB shipping point/destination, prepaid vs. collect)
- Applicable taxes and fees
- Process partial shipments, backorders, and split invoices accurately
- Manage progress or milestone billing for custom products or capital equipment, as applicable
- Partner with Sales to validate pricing, credits, and contract terms
- Work closely with Shipping and Logistics to resolve shipment discrepancies
- Coordinate with Production and Planning on shipment timing and order status
- Collaborate with Accounting and Accounts Receivable to ensure accurate revenue recognition and timely collections
- Billing discrepancies
- Short pays and chargebacks
- Freight and pricing disputes
- Respond to customer billing inquiries professionally and promptly
- Maintain documentation to support dispute resolution and audit trails
- Reconciling shipped-but-not-billed orders
- Identifying billing accruals and deferrals
- Maintain accurate and organized billing records in accordance with internal controls
- Ensure compliance with company policies, accounting standards, and audit requirements (SOX, where applicable)
- Enter and maintain billing transactions in the ERP system (e.g., NetSuite, SAP, Epicor, Oracle, Infor)
- Support EDI billing requirements for key customers
- Utilize Excel for reconciliations, pricing audits, and reporting
- Identify opportunities to improve billing accuracy, efficiency, and process controls
- Associate's degree in Accounting, Finance, Business, or related field (or equivalent experience)
- 2+ years of billing experience in a manufacturing or distribution environment
- Experience with ERP systems and order-to-cash workflows
- Strong attention to detail and accuracy
- Ability to manage multiple priorities and recurring deadlines
- "Letter of Credit" (LOC) strongly preferred
- EDI customers
- Contract-based or milestone billing
- Freight and logistics billing
- Strong Excel skills (lookups, reconciliations, pivots)
- Familiarity with revenue recognition principles
- Detail-oriented and process-driven
- Strong written and verbal communication
- Cross-functional collaboration
- Problem-solving and root-cause analysis
- Professional handling of sensitive financial information
- Accurate revenue recognition
- Timely cash flow
- Customer trust and satisfaction
- Audit readiness and compliance
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Billing Specialist - St. Petersburg - Plasma-Therm
Description
Job Type
Full-time
Description
The Billing Specialist is responsible for the accurate and timely invoicing of customer orders in a manufacturing environment. This role ensures invoices align with sales orders, shipping documentation, pricing agreements, and contractual terms. The Billing Specialist plays a critical role in the order-to-cash process, supporting revenue accuracy, cash flow, and customer satisfaction while maintaining compliance with internal controls and audit requirements.
Key Responsibilities
Investigate and resolve:
Support month-end close by:
Required
Experience with:
This position is critical to ensuring:
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