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- Fort Worth, TXPosition TypeFull TimeEducation LevelNoneSalary Range$ $18.
- Fort Worth, Houston, San Antonio and outlying areas.
Medical Assistant - Fort Worth, United States - PPG Health
Description
Job DetailsLevelEntryJob LocationPPG PCAT Fort WorthCompany Overview:
PPG Health and SNG Dialysis are rapidly growing integrated healthcare organizations serving the Dallas
Primary Responsibilities:
Phone management with patients' parents and other customers, chart review, care coordination, triage, and problem management.
Work closely with triage team to provide high quality, efficient care to patients and their families.
Communicate directly and indirectly with the healthcare provider in order to appropriately coordinate patient care.
Discuss patient and family concerns over the phone and/or via the electronic health record.
Provide patient/family with instructions as provided by their physician.
Communicate lab & other test results to families.
Assist with medication refills per division specific protocol.
Assist providers and staff with patient-related paperwork such as letters of medical necessity, DMV forms, school care plans, and medication preauthorization.
Communicate adjustments or changes in treatment plans to families as instructed by physician.Assist providers with patient and customer communication.
Provide patient education as directed (content reflects specific MA training, guidelines, care process models, protocols).Report significant changes in patient condition or other pertinent patient information to the care provider.
Actively participate in triage customer service improvement initiatives.QualificationsSkills / Requirements:
Completion of a certified Medical AssistantPrevious telephone/triage experienceDemonstrated experience in a pediatrics or family practice settingPrevious EMR and scheduling experience with E Clinical a plus