Part-time Customer Services Representative - Silverdale, United States - Albany Executive Recruitment

Description

Part-time Customer Services Representative

Part time role in Silverdale. Join a successful company providing high quality health & wellbeing solutions & make your mark Parking provided.
02nd April, 2024

Based in Silverdale
Part time role Monday to Friday (22 to 30 hours a week negotiable)
Professional fun and friendly team
Parking provided
Inhouse gym and sauna
Based in Silverdale
Part time role Monday to Friday (22 to 30 hours a week negotiable)
Professional fun and friendly team
Parking provided
Inhouse gym and sauna
Our client is a New Zealand-owned company with more than 20 years' experience in the natural health industry.

They are passionate about their customers, brand and people and are looking for a likeminded Customer Services Representative to join their team.

You will be responsiblefor providing sales support to the wholesale, online, MLM members, and external sales teams. Pivotal to the role is reviewing how to improve and enhance the customer experience, to grow sales.


Duties include:
Customer service via phone, email, and online chat
Processing of orders, payments, credits
Website maintenance, update out of stock messages online.
Administration support to the external sales team and to ensure the efficient daily operations of the office.
Review open sales orders, track and trace enquiries, process, and release back orders.
Accurate data entry and updating of the databases and software.
Assist warehouse pick, pack and dispatch and Click and Collect when required.

The successful candidate must have:
Proven experience in a customer service and sales role
Ability to build strong working relationships with customers.
Computer literacy and data entry accuracy
Strong written and communication skills
Ability to multi-task, troubleshoot, prioritise, and manage time effectively.
Commercial acumen and intuition to ensure optimal business operations.

The ideal candidate will have a natural flair for customer service, building rapport with ease, and above all, have a passion for delivering service excellence.

Working well as part of the team to achieve the best outcomes for the business coupled with your friendly and energetic personality, honesty, and initiative will get you noticed.

If you have a proven customer service/sales support background, fantastic attitude, and strong work ethic, this is the place for you.

If you are ready to start an exciting role in a successful and friendly company, then apply today
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