Correctional Programs Supervisor - Raleigh, United States - State of North Carolina

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    Description
    This position has required Knowledge, Skills, and Abilities (KSAs). Please review them carefully.

    If you have the required KSAs for this position, enter a detailed description in the WORK EXPERIENCE section of your application.

    Remember to SAVE each job entry. Knowledge, Skills, and Abilities will no longer be accepted in the Supplemental Questions section of the application.

    This is an anticipated vacancy. This position is expected to be available on 5/28/24.


    This position reports to the Correctional Programs Director and will function in the Programs section at a multi custody male correctional facility.

    This position provides transitional and re-entry programing and functions for the rehabilitation of offenders.

    This position's responsibilities include, but are not limited to, the following:


    • Providing programs for the rehabilitation of offenders in the prison and coordinating programs activities with custody staff.
    • Developing, implementing, and maintaining one or more major and broad programs for offenders. (Primary programs areas are offender classification; correctional programs (work release, incentive wage, study release, home leave, adult basic education, volunteer programs, religion, and recreation); and supportive counseling.)
    • Contacting community agencies to enrich programs, establishing new programs, and conducting home leave and work release investigations.
    • Monitoring effectiveness of community volunteer workers assigned to programs activities.
    • Communicating effectively in verbal and written form with facility staff, offenders and the general public.
    • Reviewing, analyzing and evaluating various documents and behavioral data gathered from interviews, written documentation and personal observation.
    • Working under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent and verbally abusive as well as crisis interventions and routine counseling to include suicide prevention.
    • Operating accurately various office machines and preparing written reports/forms which accurately reflect information reviewed from various sources.
    • Training, observing, evaluating and supervising effectively subordinate staff in their duties and responsibilities.
    • Accounting for supplies and equipment in the Correctional Programs section.


    This is a full-time position (40 hours per week) with State Benefits with established working hours of Monday-Friday, 8am-5pm with one late night 12-9 pm and may require working beyond normal work schedule to meet business need.


    Note to Current State Employees:
    The salary grade for this position is NC08 (

    Salary Range:
    $36,682 - $64,194). State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

    About the NC Department of Adult Correction (DAC):
    DAC is the largest state agency with more than 26,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation. We have a mission that matters


    About Central Prison:
    Central Prison in Raleigh, NC has been in continuous service since 1884.

    It serves as the admission point into prison for adult male felons sentenced to 20 years or more and is the main medical and mental health center for male offenders.

    It also houses special populations, including death row and safe-keepers.


    While security requires that certain offenders remain in their cells, there are more than 260 offender job assignments that include working in the kitchen, laundry, or canteen.

    Offenders also work as barbers, janitors, and clerks. Offenders can attend substance abuse group therapy meetings, Bible studies or other worship services.


    The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position.

    We will not review resumes in lieu of Experience and Education listed on the application.

    Click these links for additional information:
    Introduction to the Job Application and Addressing Knowledge, Skills and Abilities

    (Note:

    These links were created for applicants of Dept. of Adult Correction jobs and may not reflect the policies or procedures of other State agencies.)

    To qualify for this position, applicants must document in the work experience section of the application that they possess ALL of the following:


    • Documented knowledge of internal and/or external services available to offenders.
    • Documented 12 months (1 year) of correctional program experience.
    • Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments.


    Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

    See for details.


    Bachelor's degree in a Human Services or Criminal Justice field from an appropriately accredited institution AND one year of experience in corrections or related work; or an equivalent combination of education and experience.


    Necessary Special Qualifications:
    Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.


    The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.

    We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.


    DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.

    Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

    It is critical to our screening and salary determination process that applications contain comprehensive information.

    Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses.

    Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.


    • Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
    • Applicants seeking National Guard Preference must attach a NGB-23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD-256 or NGB-22.
    • If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
    • If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
    • The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape". Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept.

    of Adult Correction:
    PREA Hiring and Promotion Prohibitions (Download PDF reader).

    • Per NC General Statute 143B Download PDF reader), applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI's

    Next Generation Identification System:
    Criminal Justice Record of Arrest and Prosecution Background Service ("RAP Back"). This is in addition to submitting fingerprints during the application process.


    Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.

    To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management.

    If you are no longer under consideration, you will receive an email notification.

    For technical issues with your application, please call the Applicant Support Help-Line at

    If there are any questions about this posting other than your application status, please contact Celeste Robinson by phone at or by email at