Customer Service Representative - Savage, United States - SunSource

    SunSource
    SunSource Savage, United States

    3 weeks ago

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    Description


    SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America's leading value-add industrial distribution companies.

    We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair.


    Based in Savage, MN the primary responsibility of the Customer Service Representatives is to provide support and develop relationships with our customers and sales teams.

    You'll provide the highest degree of customer service and respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance.

    This position should work with a high attention to detail, sense of urgency, excellent organization skills, and a positive demeanor.

    What You'll Do:

    Support customers and outside sales team

    Prioritize and manage multiple requests in a fast paced environment

    Proactively anticipate customer's and manager's needs

    Field emails daily

    Effectively communicate via email/phone

    Proficient in Microsoft Office

    What We Need from You:

    2+ years of experience and/or a 2-year Associates or Technical degree

    Exposure to customer service, sales and/or purchasing (ideally in a manufacturing or distribution environment) preferred

    Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs

    Working experience with Trend is a plus

    Strong analytical, mathematical, and mechanical aptitude

    Would you rather see what we have to offer? Check out SunSource Core Competency video

    We are an Equal Employment Opportunity Employer M/F/V/D.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

    ). WE PARTICIPATE IN E-E-Verify Participation Poster English and Spanish .

    If you are an individual with a disability and require an accommodation to complete the application process, please contact to request reasonable accommodation.

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