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Brooklyn Park

    Senior Farmer's Market Nutrition Program Intern - Brooklyn Park, MN, United States - Second Harvest Heartland

    Second Harvest Heartland
    Second Harvest Heartland Brooklyn Park, MN, United States

    2 weeks ago

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    Description

    JOB TITLE:
    Senior Farmer's Market Nutrition Program Intern


    DEPARTMENT:
    Partner Relations & Services


    REPORTS TO:
    Partner Services Manager


    LOCATION:
    Brooklyn Park, as well as at Metro-Based Community Organizations


    STATUS:
    Non-Exempt (Hourly)


    HOURS:
    hours/week, within 8am-4pm business hours


    DURATION:
    mid-June to mid-August.

    Position SummaryThe Commodity Supplemental Food Program partners with the Department of Agriculture to provide low-income seniors with the ability to purchase fresh, locally grown produce from farmers' markets in their communities.

    This internship gives hands-on experience in a fast-paced environment by administering a federal program. Interns provide direct service to clients during the distribution of commodity boxes and farmer's market coupons. Coupons are used at participating Farmer's Market for participants to purchase fresh nutritious produce.

    Interns will gain behind the scenes experience with client registration, partner relations, and administrative work, during an outdoor and offsite setting.

    Interns may also design a project of their choosing to address program needs with guidance from the Partner Services Manager.

    DUTIES Assist staff with implementation of the Department of Agriculture's Farmer's Market Coupon Program.

    Distribution of coupons to seniors through the Brooklyn Park Client Services spaceDistribution of coupons at distribution sites around Twin Cities Metro as assignedEfficiently answer and return customer phone calls, make reminder phone calls, and record missed calls as needed, exhibiting a high degree of customer service.

    Assist program staff in the completion of monthly paperwork, including processing client paperwork and data entry as needed.

    Perform client intake procedures as needed; determine eligibility/recertify current participants for CSFP, and make referrals for SNAP, 211, Fare for All, local food shelves, Senior Linkage Line, and any other applicable programs.

    Facilitate the smooth, efficient and timely distribution of program food and any additional items at the drive-thru and external sites as assigned (food boxes are 30-35 pounds each).Option to design and implement self-directed project, addressing an identified program need; work with Partner Services Manager to refine.

    Receive and respond to all types of client and organizational communication (phone, email, walk-in) in a polite and timely manner, facilitating the solution of problems or dissemination of information as needed.

    Minimum Requirements Ability to adjust to changing priorities and to work in a fast paced environmentWillingness to interact patiently and empathetically with clientsAppreciation of cultural and ethnic differencesInitiative to identify and act on problemsOutstanding time-management and organizational skills Preferred Qualifications Applicants who are bilingual in Hmong, Somali, Russian, or Vietnamese are strongly encouraged to apply PROFESSIONAL DEVELOPMENT OBJECTIVES Making concrete, positive changes in the food security of households in MinnesotaIncrease personal comfort and confidence with direct service to diverse and low-income populationsLearn to work independently while serving an integral role within a broader teamGain exposure to the inner workings of a successful non-profit, as well as to federal nutrition programsReceive guidance and feedback in resume and cover letter writing, networking and interview skills
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