Retail Service Specialist - Cleveland - AAA East Central

    AAA East Central
    AAA East Central Cleveland

    3 days ago

    $28,000 - $48,000 (USD) per year *
    Description
    Retail Service Specialist

    We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products.


    This is an exciting career opportunity in our branch network and ideal for candidates intent on providing excellent customer service and who understand the importance of teamwork.

    Responsibilities
    Greet all members and customers, determine their need and provide Legendary Service

    Provide DMV vehicle license, registration and notary services

    Reach sales and service goals (and earn incentives) for multiple AAA products and services

    Preparing and providing TripTik travel routings, marked road maps, tour books, and other travel-related materials

    Issue passport photos

    Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer

    Make hotel and car rental reservations for members and provide travel destination information

    Qualifications
    Experience in retail sales, banking or similar customer service/sales environment

    Proven ability to exceed assigned sales or service quality goals

    Must be able to obtain and maintain valid notary license

    Experience with Microsoft Office basics

    Ability to work overtime, including Saturdays

    Ability to travel locally when necessary

    A high school diploma or GED


    Remarkable benefits:
    Health coverage for medical, dental, vision
    401(K) saving plans with company match
    Tuition assistance
    Floating holidays and PTO for community volunteer programs
    Paid parental leave
    Wellness programs
    Employee discounts (membership, insurance,
    travel, entertainment, services and more)

    Auto Club Enterprises is the largest club within the national AAA federation.

    We have nearly 17,000 employees in 24 states helping more than 18 million members.

    The strength of our organization is our employees.


    Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members.

    When we embrace our diversity – we win.

    All of Us


    With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

    Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

    AAA is an Equal Opportunity Employer

    Our organization participates in E-Verify
    * This salary range is an estimation made by beBee
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