Jobs

    Customer Service Agents- Paid Training $17- Bonuses after - North Logan, United States - Advance Call Center Technologies

    Advance Call Center Technologies
    Advance Call Center Technologies North Logan, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    *Must be within 1 hour of Logan, UT*

    ****HYBRID AFTER ON-SITE TRAINING*****

    Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to solve problems and make a difference in our customers' lives. You will receive paid, hands-on training in valuable computer skills, negotiation techniques, interpersonal communication and business processes. ACT offers a positive company culture with many opportunities for advancement – more than 90% of our leadership team started as Customer Experience Reps

    Working at ACT is more than just a job – it's an opportunity to join something bigger. As an employee-owned company, employees have a path to becoming shareholders and co-owners in the company. When you join ACT, you are taking control of your future and benefiting directly from our company's success. You will be personally rewarded for your contributions as our company shares grow in value.

    We offer:

    · Opportunities for promotion

    · Flexible schedules

    · Tremendous bonus opportunities

    · Fantastic supervisors and a positive environment

    · Employee Ownership Program – a company paid, long-term benefit

    · Healthcare and other benefits for you, your spouse, and/or children after 90 days

    · Paid time off and paid holidays after 90 days

    Position Summary:

    We will empower you to provide best in class service Customer Experience Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Experience Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals.

    Essential Duties and Responsibilities:

    · Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.

    · Maintains confidentiality; Listen to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

    · Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds quickly and effectively to customer questions.

    · Multi tasks to document while speaking with the consumer.

    · Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets clients' specific quality standards.

    · Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

    · Is consistently at work and on time

    · Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

    · Other duties as requested by management

    Minimum Qualifications

    Must be able to successfully pass criminal background check

    Data entry and basic computer skills

    Previous Call Center or similar customer service experience preferred

    Education: High School diploma or GED.

    ~CB

    ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.

    Hide

    Company DescriptionAdvanced Call Center Technologies is seeking Custome Service Representatives to join our team.

    We offer:

    · Opportunities to advance within

    · Tremendous bonus opportunities

    · Fantastic Supervisors and a Positive environment

    · Employee Owned- You will become an employee owner, once qualifications to participate are met

    · Affordable benefits for you, your spouse, and/or children after 90 days

    · Paid time off and paid holidays after 90 days

    Join a team where your work matters. We treat each interaction as an opportunity to strengthen loyalty to the clients we serve. You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP) -- an added long-term savings benefit that is completely paid for by ACT. The ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer. At Advanced Call Center Technologies (ACT), we are 100% owned by our employees. When our company does well, our employees share in the rewards through our Employee Stock Ownership Plan (ESOP.)

    Company Description

    Advanced Call Center Technologies is seeking Custome Service Representatives to join our team. \r
    \r
    We offer:\r
    \r
    · Opportunities to advance within\r
    \r
    · Tremendous bonus opportunities\r
    \r
    · Fantastic Supervisors and a Positive environment\r
    \r
    · Employee Owned- You will become an employee owner, once qualifications to participate are met\r
    \r
    · Affordable benefits for you, your spouse, and/or children after 90 days\r
    \r
    · Paid time off and paid holidays after 90 days\r
    \r
    Join a team where your work matters. We treat each interaction as an opportunity to strengthen loyalty to the clients we serve. You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP) -- an added long-term savings benefit that is completely paid for by ACT. The ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer. At Advanced Call Center Technologies (ACT), we are 100% owned by our employees. When our company does well, our employees share in the rewards through our Employee Stock Ownership Plan (ESOP.)
  • Fox Pest Control

    Customer Service Representative

    2 weeks ago

    Fox Pest Control Logan, United States

    Do you thrive in a team atmosphere? Do you want to belong to a culture that supports growth and development? We are looking for part-time and full-time Customer Service Reps to join our team and be the foundation of our success as an organization. · A day in the life of a Custome ...

  • The Inn & Spa at Cedar Falls

    Housekeeping Attendant

    1 day ago

    The Inn & Spa at Cedar Falls Logan, United States

    Job Description · Job DescriptionHousekeeper needed at the Inn & Spa at Cedar Falls. Responsibilities include cleaning cottages, cabins, yurts, geodomes, lodges, and common areas. · Receive a $250 bonus for maintaining good standing after 90 days Benefits include holiday pay, pai ...

  • The Inn & Spa at Cedar Falls

    Housekeeper

    2 weeks ago

    The Inn & Spa at Cedar Falls Logan, United States

    Job Description · Job DescriptionHousekeeper wanted at the Inn & Spa at Cedar Falls. Responsibilities entail maintaining cleanliness in cottages, cabins, yurts, geodomes, lodges, and common areas. · Receive a $250 bonus for maintaining good standing after 90 days Benefits include ...

  • The Inn & Spa at Cedar Falls

    Maintenance Worker

    2 weeks ago

    The Inn & Spa at Cedar Falls Logan, United States

    Job Description · Job DescriptionMaintenance Technician and Hot Tub Tech · The Inn and Spa at Cedar Falls is hiring a full-time maintenance technician. You'll be responsible for fixing minor plumbing, electrical, and other issues. Additionally, the role involves maintaining hot t ...

  • The Inn & Spa at Cedar Falls

    Line Cook

    3 weeks ago

    The Inn & Spa at Cedar Falls Logan, United States

    Job Description · Job DescriptionThe Inn and Spa at Cedar Falls is seeking a full-time cook to join our team, responsible for preparing delicious meals not only for breakfast and lunch but also for dinner. Upon joining, you'll receive a generous sign-on bonus after completing 90 ...

  • The Inn & Spa at Cedar Falls

    Maintenance Technician

    3 weeks ago

    The Inn & Spa at Cedar Falls Logan, United States

    Job Description · Job DescriptionMaintenance Technician and Hot Tub Tech · The Inn and Spa at Cedar Falls is hiring a full-time maintenance technician. You'll be responsible for fixing minor plumbing, electrical, and other issues. Additionally, the role involves maintaining hot t ...

  • The Inn & Spa at Cedar Falls

    Reservations Agent

    2 weeks ago

    The Inn & Spa at Cedar Falls Logan, United States

    Job Description · Job DescriptionThe Inn and Spa at Cedar Falls is looking for a friendly Front Office Reservations Specialist to join our team Enjoy awesome perks like paid time off, flexible hours, health insurance, and discounts on food and gift shop items. We need someone who ...

  • The Inn & Spa at Cedar Falls

    Disher

    3 weeks ago

    The Inn & Spa at Cedar Falls Logan, United States

    Job Description · Job DescriptionDishwasher needed at The Inn & Spa at Cedar Falls for the shift of 8:00 am - 4:00 pm. A $250 sign-on bonus after 90 days if you are in good standing · We are looking for a dishwasher for our bustling restaurant. Very flexible schedules are availab ...

  • The Inn & Spa at Cedar Falls

    Evening Server

    3 days ago

    The Inn & Spa at Cedar Falls Logan, United States

    Job Description · Job DescriptionDinner Service · Want to serve made-from-scratch food you can be proud of? Our dinner servers average $15 - $25 or more an hour at dinner. · $250 Bonus if in good standing after 90 days. The evening shift starts at 3:30 or 4 pm daily and ends bet ...

  • Elevated Financial Benefits

    Outside Sales Representative

    3 weeks ago

    Elevated Financial Benefits Logan, United States

    Job Description · Job DescriptionOur organization is expanding, and we are looking to hire a Outside Sales Representative · in Logan and the surrounding area. This position provides the opportunity for rapid · income growth and advancement upon proven proficiency with our system. ...

  • The Inn & Spa at Cedar Falls

    Cook Am Or Pm

    3 weeks ago

    The Inn & Spa at Cedar Falls Logan, United States

    Job Description · Job DescriptionThe Inn and Spa at Cedar Falls is seeking a full-time cook to join our team, responsible for preparing delicious meals not only for breakfast and lunch but also for dinner. Upon joining, you'll receive a $250 sign-on bonus after completing 90 days ...

  • The Inn & Spa at Cedar Falls

    Line Cook

    3 weeks ago

    The Inn & Spa at Cedar Falls Logan, United States

    Job Description · Job DescriptionThe Inn and Spa at Cedar Falls is seeking a full-time cook to join our team, responsible for preparing delicious meals not only for breakfast and lunch but also for dinner. Upon joining, you'll receive a $250 sign-on bonus after completing 90 days ...

  • The Inn & Spa at Cedar Falls

    Front Desk Reservation Agent

    2 weeks ago

    The Inn & Spa at Cedar Falls Logan, United States

    Job Description · Job DescriptionThe Inn and Spa at Cedar Falls seeks to fill the position of Front Office Reservations Specialist. This role offers comprehensive benefits such as paid time off, flexible scheduling, health insurance, and discounts on food and gift shop items. The ...

  • The Inn & Spa at Cedar Falls

    Dish Washer

    3 weeks ago

    The Inn & Spa at Cedar Falls Logan, United States

    Job Description · Job DescriptionDishwasher needed at The Inn & Spa at Cedar Falls for the shift of 8:00 am - 3:30pm or 4:30pm 9:30pm. A $250 sign-on bonus after 90 days if you are in good standing · We are looking for a dishwasher for our bustling restaurant. Very flexible sched ...

  • The Inn & Spa at Cedar Falls

    Massage Therapist

    3 weeks ago

    The Inn & Spa at Cedar Falls Logan, United States

    Job Description · Job DescriptionThe Inn & Spa at Cedar Falls is looking to hire a Licensed Massage Therapist to add to our team for weekends We schedule all appointments and take care of billing all clients. You only come in when you have appointments scheduled, so no sitting ar ...