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  • Client Service Advocate - Humble - VirtualVocations

    VirtualVocations
    VirtualVocations Humble

    3 days ago

    $40,000 - $80,000 (USD) per year *
    Description

    Job Summary

    The Client Service Advocate provides front-line support to clients via phone, email, and live chat across various platforms. They troubleshoot technical and service-related issues and deliver user-friendly solutions.

    • Provide front-line support to clients via phone, email, and live chat
    • Troubleshoot technical and service-related issues and deliver user-friendly solutions
    • Conduct client training and collaborate with cross-functional teams to resolve client issues

    Required Qualifications

    An associate's degree or equivalent work experience; bachelor's degree preferred. 1-2 years of experience in client service, customer support, or technical helpdesk. Experience with CRM/ticketing systems such as Zendesk and Microsoft Office tools. Comfortable troubleshooting and explaining technical issues to non-technical users.

    * This salary range is an estimation made by beBee
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Client service advocate in Humble