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    Kitchen Manager - Nashville, United States - Otaku Ramen

    Otaku Ramen
    Otaku Ramen Nashville, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionOtaku Ramen Kitchen Managers #1 job is to maintain a healthy and strong service for employees & guests through the systems and support of the Leaders to deliver on the company mission of serving happiness one bowl at a time


    Key Characteristics of OTAKU MANAGERS
    • LISTENER Ability to clearly communicate to your Crew
    • INSPIRED Ability to motivate Crew day to day
    • ORGANIZED Ability to run a positive service through systems
    • TEACHER Ability to train new employees on their pathway
    • TEAM PLAYER Willingness to pinch hit for your team when needed
    • ACCOUNTABLE Ability to improve with feedback from Leaders and co-Managers
    • FUN Knowing that at the end of the day, your team wants to love their job

    Primary Responsibilities:
    • Ordering, receiving and overall organization of cooler and dry storage
    • Follow up line level employee checklists
    • Run preshift and discuss changes, 86d items, or specials
    • Maintain hygiene and food safety standards in all stages of food preparation
    • Coordinate PREP to meet restaurant demand
    • Daily recap of the days progress by writing a daily log
    • Minimize labor costs by cutting hourly labor whenever necessary
    • Ensure Key Holders are performing daily
    • Maintain food ordering and food cost goals
    • Comps below 3%
    • Train incoming and existing Crew with internal tools provided
    • Manage scheduling of all Crew Members
    • Manage time off requests and schedule changes
    • Maintain line level labor on budget
    • Attend weekly management meetings
    • Maintain order guides and prep lists
    • Monthly inventory
    • Maintain equipment and report any malfunction to #repairs
    BENEFITS
    • Health, vision and dental (100% coverage)
    • Daily Employee meals
    • Parking Pass (if applicable)
    • Free Soup sent by delivery to you on sick days (because that's when you need it)
    Duties include but are not limited to:


    Guest Service - we are Fun Fast Loud Hospitality
    • Create a positive environment for guests with great hospitality
    • Use music and lights to maintain the vibe day to night
    • Drive sales through great hospitality
    • Work on floor providing assistance to guests & service staff
    • Take care of VIPs, regulars, Otaku employees & industry friends
    • Deal with all guest issues of both positive & negative natures
    • Be solution oriented rather than problem focused

    Facilities
    • Exterior walkthrough including street fronts, windows, sidewalks, entryways
    • Interior walkthrough including all areas of the restaurant plus employee area, hallways, trash room, bathrooms, office
    • Turn lights up to appropriate levels & adjust throughout service
    • Ensure placement of chairs & tables in dining room for service, adjusting when necessary
    • Ensure placement of seating at bar, checking for orderliness
    • Double check floor areas and windows to ensure cleanliness
    • Work with kitchen managers to maintain clean & safe working environments for all staff
    • Double check stocking of all soaps, toiletries, etc. to ensure guest & staff comfort

    Admin and Office
    • Check email, forward messages, return emails
    • Enter financial information into R365
    • Maintain clean and organized office cage
    • Update ordering platforms with 86s, time changes, etc
    • Help with Bar inventory/ Bar Ordering
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