- Determine customers primary concerns by questioning the customer or doing a visual inspection or road test and reviewing additional maintenance needs as needed
- Prepare a repair order showing time, cost, and labor estimates for service that are fair, competitive, transparent price quotes with the customer while keeping the dealership's best interest in mind
- Establish and maintain great customer relationships that encourage repeat and referral business
- Work with customers on inspection results and recommend service procedures
- 2+ years of experience in a service environment
- Proven track record of achieving goals and meeting CSI standards
- Outstanding communications skills
- Professional appearance and work ethics
- Excellent organizational skills
- Must have a valid driver's license and clean driving record
- Must be able to work Saturdays
- Bilingual strongly preferred
- Service Department: 2 years (Preferred)
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Automotive Service Advisor - Everett, United States - Nissan of Everett
Description
Job Description
Job DescriptionAre you motivated financially?
Do you excel in a fast-paced environment?
Do you prefer having control over your monthly income?
Do you enjoy helping people?
Are you looking for career growth in a dealership that promotes from within?
Sound interesting?? Nissan of Everett could be the best move to advance your personal, professional and financial goals
Nissan of Everett is under new ownership We are looking to provide career opportunities to talented individuals who want to join a team of customer centric professionals that take pride in providing exceptional service while delivering best in class products. We are looking for a Service Advisor to join our team.
We are offering competitive pay and benefits above Industry Standards This is an on-site position in Everett, WA - relocation is not currently available.
The Service Advisor is responsible for beginning automotive services and repairs by understanding vehicle performance issues and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Responsibilities:
Qualifications:
Job Type: Full-time
Salary: $60, $100,000.00 per year
Experience:
