Housekeeping - San Diego KOA Resort - Chula Vista, United States - KEI Outdoors

    KEI Outdoors
    KEI Outdoors Chula Vista, United States

    4 weeks ago

    Default job background
    Tourism / Travel / Hospitality
    Description
    :

    The San Diego KOA is an award-winning outdoor campground resort looking for enthusiastic people to join our housekeeping team. Sunny southern California allows us to be open 365 days a year offering camping in RVs, Cabins, Deluxe Cabins & tents. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment and helping family create memories to last a lifetime we want to talk to you

    Working Hours:

    • Seasonal - May 1 - October 31st
    • 15-25 hours/week depending on occupancy of the campground
    • Sunday - Saturday with most shifts scheduled between the hours of 9am-5pm - Thursday-Monday
    • Must be available on Sundays
    • $17/hour & up depending on experience
    • Reports to the Housekeeping Department Manager

    RESPONSIBILITIES


    • Ensures customers receive a high level of service consistent with our customer service philosophy


    • Communicate with all staff and management using Basecamp System


    • Enforce campground policies and implement solutions consistent with goals of park


    • Proactive guest management to ensure positive environment for all guests


    • Coordinate with Guest Service staff for guest arrivals


    • Coordinate with Guest Service staff for problem resolution when applicable


    • Utilize creative problem solving skills


    • Daily cleaning and maintenance of the restroom facilities


    • Janitorial duties on all buildings at the campground


    • Cleaning and preparation of deluxe cabins, standard cabins, and deluxe tents including linens for guest arrivals


    • Laundry of linens for deluxe accommodations as needed


    • Complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground.

    Requirements:


    • Good customer service and communications skills


    • Ability to multi task and prioritize


    • Able to work with others and work independently


    • Professional Appearance and attitude towards guests and fellow team members


    • Communicate professionally and patiently


    • Be on your feet during shift and able to lift at least 30 lbs.


    • Climb stairs, bend, lift, and move repetitively as needed


    • Ability to thrive in a fast-paced environment


    • Actively communicate both verbally and written


    • Speak English, bilingual a plus

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