Jobs

    Client Service Representative VETERINARY - Lakewood, United States - Synergy Pet Group

    Synergy Pet Group
    Synergy Pet Group Lakewood, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Pet Benefit Solutions is a rapidly growing company that maintains a portfolio of brands and products in the pet and veterinary industries. Combining knowledge and resources, we bring quality care at affordable rates to pet families across the country

    We're seeking a Member Support Specialist to join our Customer Care team. If you have a proven record of exemplary customer service, are detail-oriented, and are looking for a rewarding career helping pets and pet owners, then look no further

    What you'll do

    • Act as the face of the company for our members and potential members.
    • Manage a large number of inbound phone calls, emails, and LiveChats daily.
    • Become an expert in our products and processes.
    • Identify and understand the needs of each customer, manage expectations, and prioritize meeting and exceeding their needs.
    • Take ownership of the entire customer experience and deliver exceptional service.
    • Demonstrate empathy, build rapport, and create customers for life.

    Qualities we value

    • A friendly, positive, customer service-focused mindset
    • Pet lovers
    • Strong communication skills, both verbal and written
    • Active listening
    • Proven problem-solving
    • Confident decision making
    • Adaptability
    • Multitasking, with emphasis on managing priorities
    • Respect for colleagues, business partners, and customers
    • Pet or veterinary industry experience preferred, but not necessary

    Why work with us?

    • Friendly team and office atmosphere
    • Competitive compensation
    • Health, Dental, Vision, and Life Insurance
    • 401K Retirement Plan
    • Pet Benefits
    Company DescriptionPet Benefit Solutions is a rapidly growing company that maintains a portfolio of brands and products in the pet and veterinary industries. Combining knowledge and resources, we bring quality care at affordable rates to pet families across the country

    Company Description

    Pet Benefit Solutions is a rapidly growing company that maintains a portfolio of brands and products in the pet and veterinary industries. Combining knowledge and resources, we bring quality care at affordable rates to pet families across the country
  • The Vet LLC

    Small Animal Associate Veterinarian Job, Lakewood, Colorado, USA

    1 week ago

    The Vet LLC Lakewood, United States

    Job Details: This Veterinary Hospital is located just right outside of Denver in Lakewood, Colorado. They are an AAHA accredited hospital providing veterinary care to dogs and cats. · It is a full-service animal hospital and welcomes both emergency treatment cases as well as pet ...