- Competitive salary based on qualifications
- Bonuses
- Commissions
- Mileage reimbursement
- Paid time off
- Certification education reimbursement
- Room for advancement in the company
- 401k with company match
- Health Insurance with company contribution
- Life insurance
- Manage account relationship with account primary contacts
- Managing product life cycle and renewals
- Developing and providing customer reports and dashboards
- Providing escalation to ensure service quality
- Gather feedback on customer service and quality
- Perform regular business reviews
- Quoting and selling new equipment and services
- Manage projects within client relationships, working to carry out client goals while meeting company goals
- Identifies opportunities to grow business with existing clients
- Service multiple clients concurrently, often meeting deadlines
- Must have technology account manager experience
- Must have reliable transportation
- Bachelor's degree in related field preferredAbout Our CompanyHyperion Managed Services is a Managed IT Services Provider for small to mid-sized organizations located in Michigan. We provide Managed IT Services, Support and Consulting where we act as the IT department for our clients and assist larger organizations with IT projects.
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Technical Account Manager - Troy, United States - Hyperion Managed Services
3 weeks ago
Description
Are you a seasoned IT professional looking for a career change? Are you looking for an innovative organization that fosters teamwork and supports your professional and personal development?We are currently looking for professional and experienced full-timeTechnical Account Manager
to join our team. This position builds and maintains relationships with existing customers while making sure customer satisfaction is ensured.
Perks :
Long term disabilityJob Responsibilities :
Other duties as assigned by supervisorJob Requirements :
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