Network Technician - Wilmington, United States - State of North Carolina

Description

Salary: $49, $73,687.00 Annually

Location : Wake County, NC

Job Type: Permanent Full-Time

Job Number:

Department: Department of Information Technology

Division: DIT Transportation

Opening Date: 04/29/2024

Closing Date: 5/13/2024 5:00 PM Eastern

Job Class Title: Network Technician

Position Number:

Section: Network Field Services

Work Location: Raleigh, NC

Salary Grade: DT03

Description of Work

Looking to take the next step in your IT career?

Wecurrently have an opening for a Network Technician.

This is an anticipated vacancy.

The primary responsibility of the Network Technician is to install, test, maintain, upgrade, and troubleshoot the NCDOT network field infrastructure. This employee will interact with employees at all levels in all DOH, DMV and other NCDOT offices across the state.

Duties include, but are not limited, to:

• Install and maintain network infrastructure and configure Layer 2 network switch hardware and maintain other field network equipment as needed
• Participate in the installation and maintenance of NCDOT network infrastructure at over 500 sites
• Primarily (90%) participate in the installation of CAT5 / 6 network cabling and Fiber optic cabling and secondarily (10%) work on network equipment configuration and troubleshooting
• Responsible for the maintenance and repair of voice, data, and video network cabling and systems as well as other related network technologies. This will include work in confined spaces like attics and crawl spaces as well as working on ladders in ceiling spaces

About the Organization
The serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT's is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet.

As NCDIT's services reach North Carolina residents from all backgrounds, we believe that a diverse workforce is our most valuable asset to recognize, understand and meet the IT needs of our constituents across the state. Our agency culture intentionally values diversity, equity and inclusion through the implementation of thoughtful, practical, innovative and data-driven strategies. We are an state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace (). NCDIT supports recent executive orders to address pay equity for women (), establish paid parental leave for birth, adoption, and foster care (), and implement fair chance policies (). Join a team that welcomes, values, respects and supports all members of our work community.

If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit to learn more.

The primary purpose of the Network Services Team is to provide reliable, cost effective and secure network services that meet business requirements. Within the Network Services Team, the Network Field Services Team oversees network infrastructure functions, specifically network installations, configurations, and operations, in order to meet client & agency needs. This team is responsible for ensuring that adequate network service is deployed, maintained, audited, and properly functioning to protect NCDOT and the state's information technology assets and reliable computer network availability.
Knowledge, Skills and Abilities / Competencies

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application. Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities. (Note: These links refer to Dept. of Public Safety process; this process is the same for Dept. of Information Technology.)

To qualify for this position, applicants must document on the application that they possess ALL of the following:

• Experience installing cat 5&6 cabling
• Experience performing site surveys with future growth planning
• Experience configuring, upgrading, and troubleshooting network switches such as Cisco
• Experience working with fiber optic installation, termination, splicing, testing, and troubleshooting
• Experience with network cable troubleshooting and testing practices

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an 'equivalent combination of education and experience.' If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High School or General Educational Development (GED) diploma and one year of IT experience; or an equivalent combination of education and experience
Supplemental and Contact Information

The is an who embraces an philosophy which consists of complying with all federal laws, state laws and Executive Orders.

DIT uses the to fill posted positions. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

• The Department of Information Technology will not accept "See Resume" or inserted text resumes in lieu of all work experience and education completed on the application.
• Employment at DIT is contingent upon a satisfactory background check.
• Applicants seeking must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application.
• Applicants seeking must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.
• Applicants applying for positions that require specific coursework, must upload and attach a copy of the transcript with their application.
• Applicants with relevant professional certifications to the posted job must attach proof of active certification along with the information in the "Certificates and Licenses" section.
• If applicants earned college credit hours but did not complete a degree program, they must attach an official transcript to each application to receive credit for this education.
• If applicants earned a foreign degree, foreign degrees require an official evaluation for U.S. equivalency, and must be submitted to Human Resources for verification. There are several organizations that perform this specialized service, feel free to use any service of your choosing. The National Association of Credential Evaluation Services (NACES) has several options on their website that can provide credential verification:

COMPENSATION & BENEFITS:The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Some highlights include:

• The best funded pension plan/retirement system in the nation according to Moody's Investor's Service
• Twelve (12) holidays/year
• Fourteen (14) vacation days/year which increase as length of service increases and accumulate year-to-year
• Twelve (12) sick days/year which are cumulative indefinitely
• Longevity pay lump sum payout yearly based on length of service
• 401K, 457, and 403(b) plans

Learn more about employee perks/benefits:

To apply for this position, please click the "Apply" link above (on the Government Jobs website) or visit to complete an on-line application.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification. If there are any questions about this posting other than your application status, please contact:

NCDIT-Transportation Human Resources
Tina Holmes

For technical issues with your application, please call the Applicant Support Help Line at

NOTE: For temporary, contract or other supplemental staffing appointments:
There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

To qualify for this position, applicants must possess the required "Minimum Education and Experience" AND all "Knowledge, Skills and Abilities" listed on the job posting. I understand that my application MUST include a complete work history in the "Work Experience" section, all education in the "Education" section, and credentials in the "Certificates and Licenses" section. I understand that a resume is NOT a substitute for completing the sections listed above. Also, I understand that Supplemental Questions are considered a part of the application and the answers are used in the screening process, and that all questions must be answered completely and accurately.

• Yes, I understand

02

To receive credit for relevant professional certifications you must attach documented proof of your active certifications to this application in addition to including the information regarding your certifications in the "Certificates and Licenses" section.

• Yes, I understand

03

Please select the education and experience level that best reflects your education and related experience:

• High School or General Educational Development (GED) diploma and one year of IT experience; or an equivalent combination of education and experience
• I do not have the minimum number of years of relevant education and/or experience as indicated above

04

Which areas have you demonstrated on your application? (check all that apply)

• Demonstrated experience installing cat 5&6 cabling
• Demonstrated experience performing site surveys with future growth planning
• Demonstrated experience configuring, upgrading, and troubleshooting network switches such as Cisco
• Demonstrated experience working with fiber optic installation, termination, splicing, testing, and troubleshooting
• Demonstrated experience with network cable troubleshooting and testing practices
• I do not have knowledge or experience in any of the areas listed

05

Where did you find out about this posting?

• #TriangleTuesdays
• #Work4Us Wednesdays
• Career Fair
• CollegeCentral
• Employee Referral
• Facebook
• Google
• Government Jobs (State Jobs website)
• Handshake
• Indeed
• LinkedIn
• NC Tech
• NCWorks
• OSHR Website (Office of State Human Resources)
• Symplicity
• Twitter
• Other

06

If you selected Career Fair, Employee Referral, or Other from above please let us know which Career Fair, Employee, or Other place you found about us If you did not choose one of the above, please enter N/A

Required Question