- Leading and enabling a global team of solution engineering professionals
- Building and maintaining technical relationships with prospective clients
- Technical discovery, qualification, and impact quantification
- Aid prospective clients in understanding the benefits and path to adoption of SambaNova Systems
- Managing and executing prototype/PoC development and driving prospective clients to a technical win
- White space analysis and solution design with prospective clients about how AI can solve their unique business challenges or enhance their business insight
- Represent SambaNova at trade shows and industry events
- Bachelors in Computer Science, Data Engineering, or related fields or equivalent experience
- Minimum of 5 years of AI/ML customer-facing experience. AI/ML experience is a hard requirement, not optional.
- Demonstrated experience in leading and building a global technical team that has successfully partnered with the sales team to guide successful customer outcomes
- Ability to travel up to 50% nationally and internationally
- Willingness to support a global business, requiring flexibility in working hours
- Strong people and technical leadership achieved through collaboration and flexibility
- Experience with AI/ML model development, porting, and optimization
- Experience with AI/ML model performance analysis, development of PoCs/evaluations of models
- Familiarity with server system deployment concerns/requirements in data centers
- Experience with API-driven integration and solution design
- A take-charge attitude with a desire to own the success of the prospects technical buying experience and willingness to partner with sales staff in message crafting and delivery
- Experience in a consultative or technical sales environment
- A team player who demonstrates humility and a desire to collaborate with teammates around the world to design better customer solutions and experiences
- A current or lapsed Solution Architect or Enterprise Architect certification from any provider
- Experience with AWS, GCP, or other MLOps platforms/capabilities
- Experience working in a high-growth startup
- A team player who demonstrates humility
- Action-oriented with a focus on speed & results
- Ability to thrive in a no-boundaries culture & make an impact on innovation
Director, Solutions Engineering - Palo Alto, United States - SambaNova Systems
Description
The era of pervasive AI has arrived. In this era, organizations will use generative AI to unlock hidden value in their data, accelerate processes, reduce costs, drive efficiency and innovation to fundamentally transform their businesses and operations at scale.
SambaNova Suite is the first full stack, generative AI platform, from chip to model, optimized for enterprise and government organizations. Powered by the intelligent SN40L chip, the SambaNova Suite is a fully integrated platform, delivered on-premises or in the cloud, combined with state-of-the-art open-source models, which can be easily and securely fine-tuned using customer data for greater accuracy. Once adapted with customer data, customers retain model ownership in perpetuity, so they can turn generative AI into one of their most valuable assets.
Working at SambaNova
SambaNovas mission is to be the number 1 platform for business AI. We are a full-stack provider of AI-specific chips, software, and models that come together to help every organization accelerate their AI journey.
This role presents a unique opportunity to shape the future of AI and the value it can unlock across every aspect of an organizations business and operations. As customers evaluate and implement AI solutions, this team will provide technical leadership and guidance about SambaNova Systems products. This is a high-visibility role leading our team, which works with our most strategic accounts. This role allows for both external and internal collaboration across sales, development, and product to ensure a smooth prospect evaluation and buying experience.
Job Description
SambaNova is hiring a Director, Solutions Engineer (a.k.a. Sales Engineering or Customer Engineering) to lead the team that is responsible for the success of specific prospects as they discover and evaluate solutions with SambaNova Systems. You will work with sales and prospect stakeholders to make sure everything involving their technical evaluation and buying experience goes smoothly.
The ideal candidate will have extensive, hands-on experience in AI/ML solution architecture, prototype development, and managing technical customer relationships in enterprise, cloud systems, or software, paired with strong relationship and collaborative skills to engage with others and achieve trusted advisor status.
This person will be responsible for:
Basic Qualifications
Additional Required Qualifications
Preferred Qualifications
Annual Salary Range and Level
The base salary for this position ranges from $200,000.00/year up to $217,000/year. This range is based on role, level, and location and reflects the salary target for new hires in the US. Individual pay within the range will depend on a number of factors, including a candidates job-related qualifications, skills, competencies, experience, and location.This role also includes a variable component based on direct sales.
Benefits Summary
SambaNova offers a competitive total rewards package, including the base salary, plus equity and benefits. We cover 95% premium coverage for employee medical insurance, and 80% premium coverage for dependents, and we offer a Health Savings Account (HSA) with employer contribution. We also offer Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans in addition to Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care. Our library of well-being benefits includes a full subscription to Headspace, access to One Medical, counseling services with an Employee Assistance Program, and much more.
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Submission Guidelines
Please note that in order to be considered an applicant for any position at SambaNova Systems you must submit an application form for each position for which you believe you are qualified.
If you are a new, recent (within the last two years), or upcoming college graduate and are interested in opportunities with SambaNova Systems, please apply through our University job listings.
EEO Policy
SambaNova Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws.
Customers turn to SambaNova to quickly deploy state-of-the-art generative AI capabilities within the enterprise. Our purpose-built enterprise-scale AI platform is the technology backbone for the next generation of AI computing.
Headquartered in Palo Alto, California, SambaNova Systems was founded in 2017 by industry luminaries, and hardware and software design experts from Sun/Oracle and Stanford University. Investors include SoftBank Vision Fund 2, funds and accounts managed by BlackRock, Intel Capital, GV, Walden International, Temasek, GIC, Redline Capital, Atlantic Bridge Ventures, Celesta, and several others. Visit us at Follow SambaNova Systems onLinkedin.