Hotel Houseman - Kotzebue, United States - NANA Management Services

Description

Job Description

Summary

This Hotel Houseman position provides a variety of cleaning services and other related duties required to keep hotel facilities in a clean and orderly condition.

Essential Duties and Responsibilities

• Provide the highest quality of service to the customer at all times.
• Cleans, sweeps, vacuums, mops or restocks hotel areas such as hallways, stairways, food preparation, kitchen, laundry rooms, common areas, restrooms, public or other similar areas.
• Dusts both low and high areas. Wipes down or cleans various surfaces.
• Sweeps, mops, scrubs, strips, extracts, waxes, buff, vacuums, etc. all types of floors.
• Uses appropriate equipment and cleaning solutions for all tasks.
• Removes and properly disposes of discarded materials.
• Assists housekeepers and front desk personnel as needed.
• May clean outside areas or remove ice and snow when necessary.
• Assist guests with luggage as needed.
• Wear proper uniform at all times as specified in associate handbook.
• Have a thorough knowledge of emergency procedures.
• Adhere to all work rules, procedures and policies established by the company, including, but not limited to those contained in the associate handbook.
• May change light bulbs and perform moderate facility maintenance requiring the use of ladders and other equipment.
• May periodically perform a variety of special duties such as certain types of laundry duties or periodically scheduled cleaning tasks.
• Other duties that are pertinent to the department or unit's success also may be assigned.

Responsibilities

• Provide the highest quality of service to the customer at all times.
• Cleans, sweeps, vacuums, mops or restocks hotel areas such as hallways, stairways, food preparation, kitchen, laundry rooms, common areas, restrooms, public or other similar areas.
• Dusts both low and high areas. Wipes down or cleans various surfaces.
• Sweeps, mops, scrubs, strips, extracts, waxes, buff, vacuums, etc. all types of floors.
• Uses appropriate equipment and cleaning solutions for all tasks.
• Removes and properly disposes of discarded materials.
• Assists housekeepers and front desk personnel as needed.
• May clean outside areas or remove ice and snow when necessary.
• Assist guests with luggage as needed.
• Wear proper uniform at all times as specified in associate handbook.
• Have a thorough knowledge of emergency procedures.
• Adhere to all work rules, procedures and policies established by the company, including, but not limited to those contained in the associate handbook.
• May change light bulbs and perform moderate facility maintenance requiring the use of ladders and other equipment.
• May periodically perform a variety of special duties such as certain types of laundry duties or periodically scheduled cleaning tasks.
• Other duties that are pertinent to the department or unit's success also may be assigned.

Qualifications

Minimum Requirements

• Six (6) months of hospitality industry or related experience which evidences some suitability for this type of work.
• The ability to work rotating shifts, weekends, callouts, etc.
• Must be fluent in speaking, reading, and writing English.

Preferred Qualifications

• High School Diploma or GED.
• A valid driver's license with an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy (may be required at some locations).

Working Conditions and Physical Requirements

Weather: Indoor/Outdoor (Occasional exposure to moderate harsh conditions)

Noise level: Moderate

Office conditions: Pace of work environment: Medium

Customer Interaction: Medium

Description of environment: Hotel

Constantly required to stand and walk. Occasionally required to lift. Rarely required to push and pull

Physical requirements: Must frequently lift and/or move up to 50 pounds.

Travel: None

Competencies

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.

Must be able to deal with frequent change, delays, or unexpected events.

Must be able to work independently without direct/close supervision.