Imaging Quality Coordinator - Jupiter, United States - Jupiter Medical Center

Description

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs.

Jupiter Medical Center is the only hospital in Palm Beach, Martin, St.

Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education:

Graduate of a Diagnostic Imaging accredited program or equivalentExperience / Qualifications, Certificate or Registry of Diagnostic Imaging accredited program, American Heart Association Basic Life Support (BLS) Certification, for health care providers.

Minimum of 3 years of lead/management experience preferredPosition SummaryThe Quality coordinator performs management duties including but not limited to:

the oversight of the American College of Radiology (ACR) Quality program by developing and maintaning quality assurance protocols for the clinical team.

Quality coordinator is responsible for managing clinical quality assurance and safety programs in accordance with state and federal regulations.

The Quality coordinator will work with the other modality Leads to insure that all modalities meet ACR and Joint Commission patient safety and image quality requirements.

Works with our physician leadership to insure smooth processes and supports clinical care. Leads and participates in process improvement initiatives to ensure optimal quality of patient exams and effective department operations.

The Quality coordinator is an integral part of the service excellence program, expedeting patients, participating in action plan design and implementation and participates in service recovery as needed.

Proficient in IT systems including PACS and Cerner. Demonstrates flexibility as needed to maintain the workflow. Demonstrates proficiency in resolving customer problems. Demonstrates proficiency in meeting timelines for customer satisfaction. Maintains Certification and stays abreast of the changes and prerequisites of the imaging field. The Quality coordinator performs necessary quality assurance tests and monitors overall quality of exams performed daily. Assists in maintaining accurate records of technical staff to assure all licensure requirements are fulfilled. Assists in maintaining logs for maintenance of equipment and schedules service when necessary. Assists with maintaining quality control standards.

The Quality coordinator performs management duties including but not limited to:
developing schedules for the clinical team, maintaining productivity, expediting patient flow and communication to insure service excellence. Demonstrates flexibility as needed to maintain the workflow. Demonstrates proficiency in resolving customer problems. Maintains inventory levels and assures that sufficient quantities of supplies are on hand at all times.

Our staff have the responsibility, accountability, & authority to provide Safe Passage for our patients and families by utilizing the six dimensions of Relationship Based Care:
Resources, Teamwork, Care Delivery, Outcomes, Professional Practice and Leadership.

Our model of shared decision making provides a structure for team members to drive practice decisions that impact the practice environment and patient outcomes starting at the unit level and ultimately throughout the medical center.

Participation and collaboration are encouraged and supported.

Our enterprise-wide decision system, the JMC Pathway, provides the structure, methodologies and tools needed to support objective, data-driven decision making.

The Pathway delivers excellence always, to both our physicians and customers, by maximizing the value generated from every hospital process and function.

Team member participation, support and active use of JMC Pathway.

Effectively uses and role models current leadership techniques and theories, encouraging the decision-making skills of staff members and providing insight and leadership in complex situations.

Ensures that information disseminated to staff is monitored for effectiveness and changed as needed. Understands and enforces hospital and personnel policies and procedures.
Serve on hospital and Patient Care Services committees, teams, and work groups as requested. Performs other duties as assigned.

Physical RequirementsFrequently required to sit for long periods (>1 hour), to bend, to answer/use telephone, lift 5 to 30lbs., to hear/speak in person, on the phone and is exposed to noise.

Constantly required to operate computers, to use overall vision, reading/close-up work, peripheral vision, to display dexterity through handling, grasping, feeling, fingering, to lift 5lbs.

or less, to concentrate, make decisions, have public contact, deal with stressful situations. Occasionally required to travel to different campuses, to reach, lift more than 30 lbs,