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Cape Girardeau

    Dispatcher - Public Safety and Transit - Cape Girardeau, United States - Southeast Missouri State University

    Southeast Missouri State University
    Southeast Missouri State University Cape Girardeau, United States

    1 week ago

    Default job background
    Description
    Salary: Depends on Qualifications

    Location : Cape Girardeau, MO

    Job Type: Full-Time

    Job Number:

    Division: Finance and Administration

    Department: Public Safety

    Opening Date: 04/26/2024

    Position Summary

    PUBLIC SAFETY DISPATCHER

    Department of Public Safety & Transit
    Full time

    Primary Responsibilities
    • Monitors, receives and directs routine and emergency telephone calls to the department, performing a variety of duties of a public service agency
    • Monitors, receives and transmits routine and emergency radio transmissions to fulfill requests for services and support of officers on duty
    • Manages software-based multi-channel radio communications, Missouri Uniform Law Enforcement System (MULES), and input data into a software- based dispatch and records management system
    • Enters and retrieves confidential computer records and disseminates information to appropriate personnel
    • Monitors fire alarms, security cameras, and environmental alarms
    • Performs various support duties related to dispatch functions, including record keeping, typing, filing, and logs
    • Operates mass notification systems such as Everbridge and Alertus and deploys the indoor/outdoor warning system (storm sirens)
    • Provides logistical support to parking services, transit services, and other university service providers
    Required Qualifications
    • High school diploma or GED
    • Successful completion of a thorough background investigation
    • 18 years old or older
    • Is MULES certified or eligible for MULES certification within 6-months of employment
    • Experience in police dispatching; 2-way radio operations; call taking software; radio software; alarm system software; surveillance camera software and mass notification systems a plus
    • Knowledge of MSOffice
    • Excellent interpersonal, verbal and written communication skills
    • Ability to work all shifts, specifically the midnight shift, but also including day and evening shifts, weekends, Holidays, and during academic breaks
    • Ability to work independently with minimal supervision
    • Demonstrated problem solving abilities
    • Demonstrated experience with and understanding of customer service
    Required Information & Deadline

    Application Deadline: The position is available immediately and will remain open until filled. To ensure full consideration, applications must be received by May 10, 2024.
    To Apply: Submit the following items online by clicking on the APPLY button at the top of the page:
    • Letter of interest addressing position qualifications
    • Current Resume
    • Names and contact information of three professional references may be asked for at a later date
    Additional Information

    About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high quality, affordable education with a broadly representative student body, faculty and staff that respects and celebrates a diverse learning community in a global society.

    SEMO Fact Book: Institutional Research Factbook | SEMO
    SEMO Strategic Action Plan: Strategic Action Plan )

    Southeast Missouri State University provides an excellent benefits package. For complete benefit details visit our website at
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