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    • Field Service Technician - Lincoln - Jobot

    Jobot
    Jobot Lincoln

    1 month ago

    Jobot background
    Description

    Job Description


    Job Description
    Field Service Technician Need - Midwest/Central US

    This Jobot Job is hosted by: Andrew Atchison
    Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.

    Salary:
    $65,000 - $85,000 per year

    A bit about us:

    Founded over 50 years ago, the company specializes in crafting automation systems and engineering solutions.


    With a rich history of innovation and expertise, the company has curated an extensive range of products for material handling, drying, conveying, feeding, blending, size reduction, and heat exchangers.

    Why join us?

    Starting from day one within our team, we empower our employees to actively participate in driving results and fostering growth.

    Emphasizing teamwork, specialized training programs, hands-on learning, and support from colleagues, we aim to inspire them to enhance their skills, embrace accountability, and collectively achieve common objectives.

    Benefits with $0 Deductible
    401k Match
    Eligible for OT

    Job Details
    The Field Service Technician role involves extensive travel to various locations across multiple states. Responsibilities include providing technical support to customers on-site as the primary focus and via telephone/computer as a secondary method. Tasks encompass installation, demonstrations, qualification, troubleshooting, repair, and modification of equipment, leveraging expertise across multiple product lines.

    While primarily based at customer sites, occasional office-based duties involve phone support and administrative tasks like managing support cases, creating service reports, and documenting expenses.


    Roles / Responsibilities:
    Execute startup, repair, and preventive maintenance services at customer sites
    Utilize troubleshooting techniques to identify and resolve issues during repairs, startups, and assessments
    Coordinate travel to and from job sites, occasionally including international locations
    Maintain thorough documentation of all actions and expenses, including service reports, expense reports, and product alterations
    Offer technical telephone support for customers, Sales, and fellow Field Service Technicians; Conduct research to find solutions to problems
    Conduct training sessions for customers on equipment operation and maintenance at plant-floor level
    Uphold service ethics related to safety, demeanor, appearance, communication, and quality of work

    Qualifications:
    Preferred Associate degree in Mechanical or Electrical Engineering Technology (or related field) or a minimum of five (5)+ years of experience with industrial equipment
    Strong verbal and written communication skills
    Ability to analyze and interpret mechanical and electrical drawings, as well as software code
    Familiarity with microprocessor controls and programs
    Excellent interpersonal skills and a commitment to delivering high-quality customer service
    Proficient in organization, prioritization, and multitasking
    Capable of assessing situations and responding in the customer's best interest
    Proficiency in Microsoft Word, Excel, PowerPoint, SAP, CRM, and AutoCAD

    Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

    Jobot is an Equal Opportunity Employer.

    We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Sometimes Jobot is required to perform background checks with your authorization.

    Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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Field service technician