- Providing L3 level support to NOC/ SOC/ GSD/ RDMS
- Acknowledge the ticket in your queue.
- For Server Management, Perform the RCA and work towards resolution.
- Take care of respective escalation like server/network, security analysis, pure voice support for pure desktop related issues and managing desktop by doing actual trouble shooting based on LANDesk tool.
- Last level of Technical Escalation.
- Able to perform root cause analysis and forensic analysis.
- Abide by all terms of Letter of Undertaking and follow the same.
- Follow all admin as well as security rules and regulations of the Organization.
- Report Information security incidents and weaknesses to Operations manager and CISO
- Hands on experience including but not limited to:
- Microsoft Windows Server operating systems.
Expert level Administration of Windows Operating System components (IIS, DNS, DHCP, AD, Hyper-V, etc.) - Expert level VMware administration, SRM, VMware ESXi Upgrades.
- Expert level WSUS administration.
- Expert Level Administration of Hardware and Firmware exposure to physical system environments.
- Analytical skills to accurately identify the root cause.
- Experience of working with customers through direct interaction during support and change management activities.
- Excellent verbal and written communication skills.
- Effective team player as well as ability to drive autonomously.
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Desktop Support// IT Support
2 days ago
Pyramid Consulting, Inc Des Moines, United StatesImmediate need for a talented Desktop Support// IT Support. This is a 06+months contract opportunity with long-term potential and is located in Des Moines, IA(Onsite). Please review the job description below and contact me ASAP if you are interested. · Job ID: · Pay Range: $25 - ...
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Desktop Support Analyst
2 weeks ago
Palmer Group Des Moines, United StatesA growing local company is looking to add a Desktop Support Analyst to their team. This individual will need an advanced understanding of desktop computing and the implementation of Windows and Mac operating systems. If you have a strong work ethic and are interested in this posi ...
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Desktop Support Engineer
1 week ago
Artmac Soft LLC Des Moines, United StatesJob Description · Job DescriptionWho we are · Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to Customers. · Job Description: · Job Title : Desktop Support Engineer · Job Type : C2C/1099 ...
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Desktop Support Engineer
1 week ago
Avance Consulting Des Moines, United StatesJob Description · Job DescriptionDesktop Support Engineer · Location: Des Moines · Experience : 5 to 8 Yrs · Job Description · Address user tickets regarding hardware, software, and networking. · Walk customers through installing applications and computer peripherals. · Providing ...
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Desktop Support Specialist
1 week ago
Strategic Staffing Solutions Des Moines, United StatesWe are building a team of Desktop Support Technicians to support our health care customer in Des Moines, IA Please read all of the following before applying. Please only local candidates to Iowa apply. · 7 months+ · W2 only, no c to c · M-F 8-5, on site in Des Moines, IA. No remo ...
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Information Technology Desktop Support
2 days ago
Prodware Solutions Des Moines, United StatesTitle:IT Service Desk/PC Tech-Mid · Project Duration: 12 Months · Location: Des Moines, IA Onsite · If interested, please share your resume at · Job Description: · General IT Help Desk support (primarily phones, and walk up). Could get involved in some project or off phone work ...
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Desktop Support Level 1
3 days ago
Pomeroy Urbandale, United StatesJob Description · Core Function: · Work to assist staff to resolve technical issues and provide courteous and knowledgeable assistance with questions. Phone support provides 1st level support for the Help Desk including research and resolution for technical problems. They serve ...
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Desktop Support Engineer
5 days ago
Omni Inclusive Johnston, United StatesMinimum Experience 2+ Years of Field Support Services / Desktop Support · Primary skills: FSO/DSS -Level 2 · Background: · As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeli ...
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Desktop Deployment Tech- Post Deployment Support
2 weeks ago
Strategic Staffing Solutions Des Moines, IA, United StatesSTRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING · Title: Desktop Deployment Tech- Post Deployment Support · Duration: 6+ Months On-Site and Some Travel · Location: Des Moines, Iowa · Job Summary · Addressing user issues, providing training, and ensuring that users have access to ...
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Strategic Staffing Solutions Des Moines, United StatesSTRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING · Title: Desktop Deployment Tech- Post Deployment Support · Duration: 6+ Months On-Site and Some Travel · Location: Des Moines, Iowa · Job Summary · Addressing user issues, providing training, and ensuring that users have acce ...
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HCLTech Ames, United StatesRole :-Desktop Support Technician with networking Experience · Location :-Ames, IA · Job Description :- · This position is for an experienced technician on the Desktop Support team responsible for partnering with both IT design teams and Level 1 Service Desk to provide support ...
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Help Desk Technician
2 days ago
Paragon IT Professionals Des Moines, United StatesParagon IT Professionals is seeking multiple IT Service Desk / Help Desk people for onsite work at a leading Financial Services organization. We need 2 people for onsite work for contract roles - 6 months to start - possible (likely) extension. · General Help Desk Support Role. ...
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Strategic Staffing Solutions Des Moines, United States ContractSTRATEGIC STAFFING SOLUTIONS HAS AN OPENING · Job Title : Desktop Deployment Technician · Contract : 6 Months · Location : Des Moines, Iowa (On-Site Required) · Job/Role Description: · Install the requested applications and peripherals on the user machine. · Keep track of al ...
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Technical Support Analyst
2 weeks ago
Broadlawns Medical Center Des Moines, United States Full timeThe Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlaw ...
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PC Support Technician
1 week ago
TEKsystems Des Moines, United States ContractTEKsystems is currently hiring for a Desktop Technician. Responsibilities include: Installs, modifies of hardware and software systems and provides technical support to internal customers · Responsibilities include: · • Provide second line of support to internal customers. Provid ...
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Enterprise Service Desk Technician
1 week ago
GTN Technical Staffing Des Moines, United States Direct HireJob Description · The IT Enterprise Technician I provides technical expertise and guidance in supporting end-user problems with desktops, laptops, servers, peripherals, telecommunications, the mainframe, applications and hardware. · Responsibilities · Assist in response to ...
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Manager - Systems & Network Administrator
4 weeks ago
Merchants Bonding Company West Des Moines, United StatesBUILD YOUR CAREER AT MERCHANTS · Are you a determined individual and creative problem-solver looking to join a collaborative team? We value communication and purpose-driven work, so we are excited to find someone like you who thrives in an environment where they can make a real i ...
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IT Manager
2 weeks ago
Mediabistro Des Moines, United StatesPut your IT Knowledge to good work by supporting an extraordinary team at KCCI Television. Our award-winning team is recognized as Iowa's News Leader and the lead source for the latest information. Make your hard work count towards something good for your community and your team. ...
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Configuration Analyst II
8 hours ago
Principal Financial Group, Inc. Des Moines, United States Full timeWhat You'll Do · The Configuration Analyst II is a multi-functional role working directly with business and IT teams to craft, build and maintain critical processes within configurable systems. This role will be responsible for providing technical solutions, configuration, and co ...
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Help Desk Specialist
1 week ago
Insight Global Des Moines, United StatesInsight Global is seeking Desktop Support Specialist for one of our top Banking clients in Des Moines, IA. The Service Desk Technician will be on a Service Desk Team that supports internal supports as well as external supports to its members. This person will intake some calls bu ...
Desktop Support L2 - Des Moines, IA, United States - Saxon Global
Description
Role: Windows AdminLocation: Des Moines, IA
Job Type: Fulltime(Permanent)
Job Description:
Duties and Responsibilities
